Dr. Karen T. Martin-Phillips, DMD 478 Torrey Street, Brockton, MA 02301

"My child had an medical emergency, i missed our dentist appointments because We had to attend to the Crisis, and Sorry at the time, I alone, couldn't think to call dentist as I were overwhelmed, confused and busy trying to maintain safety and health issues surrounding this/ When i called to explain, the date we missed, i was told, there is A cancellation fee that needs to be paid before i can reschedule appointments and all three of us can no longer have appointments on the same day, in order appointments. Ok. I get it!!! In my opinion,This office is not compassionate, empathetic, ...dollar and insurance matter first!!! I get that! But c'mon! My kids and I were clients for years!!!! Years!!!! .... So disgusting and heartbreaking that this office responded this way, but like I know!! money talks!! ....i must pay fee for each of us(3) and have to schedule 3 different appointments, 3different days? We can no longer have same day appointments ? For a one parent household???..... Good luck finding money I don't have and inconveniencing my kids and I after I rescheduled and was given month+ appointments twice....sad ethics!!! because my daughter almost died before her scheduled dentist appointment! Care more about everyone and meet them where they are... ur business should be for everyone, everyday living.... Taxing people during a Crisis is horrible!!!! Just say we can no longer accept you as clients"

"I think she is the best and most honest dentist. After going to a number of dentists requesting unnecessary work I find her to be a good, honest dentist who looks out for her patients. Kudos to her and her dental team. My entire family goes to her and really likes her."

"Dr. Martin-Phillips has been my family's dentist for over 12 years. She & her staff are friendly, welcoming & accommodating. I highly recommend this practice."

"Great dentist and staff. They are all very friendly and caring. Appointments are always taken on time and emergencies are seen right away. I have been going here for a while now and would recommend this practice to anyone searching for a dentist."

"Usually love going to this dentist but I can’t even get a phone call back to book an appointment. It’s one thing to not pick up but no phone call returned. If you don’t accept the insurance anymore or something that’s just the polite way to call back and let someone know. I’ll look for a new dentist. Doesn’t take a week to call back after multiple attempts ."