Domino's Pizza 887 North Main Street, Providence, RI 02906

"The last few orders I did online. Has been sucky. Not sure if they're been lazy or they just don't care what they do, as long they get paid. I always ask for light on the sauce, light on the sauce mean I shouldn't be see alot/ heavy sauce on the pizza. Lately the sauce be alot/heavy. I can't have that much sauce. On the app you can't leave a specific instructions. They need to do it right or don't work in a restaurant if they can't get people orders right. How can you enjoy something that has been ruined. Who puts grilled chicken but there was no onions in a pasta primavera. It's only supposed to be mushrooms, spinach, onions and dice tomatoes with Alfredo sauce"

"great delivery service as always! been ordering from this dominos for about a year now and every delivery is good. this delivery specifically got to my house surprisingly fast and the delivery driver was so kind and polite! thank you dominos, keep up the great work!"

"It's OK. My pizza was kinda burnt and not much cheese.and the brownies I ordered were super thin. I thought I was getting a thick brownie. I actually only wanted one but you have to order them in 9 so yea that's annoying."

"Great pizza, great service. Will say there were a lot of employees doing nothing."

"Typically speaking, this location (on North Main), has been very consistent with it's food over the past few years. However, during the last month or two I have run into issues with my orders. I only do carry out, so can't speak to delivery quality. The first order, I was given the wrong appetizer with a wrong matching sauce. This went straight into the garbage. The pizza was cooked fine, however whoever cut it decided to have some fun. It was more like a jigsaw puzzle than a pizza. Since it was carry out and not delivery, I did not call up to complain. I figured I'd say something when I was in again. I did not order Dominos for about 2 weeks, so when I pushed the issue, I accepted that I had waited too long. This week I simply ordered a large cheese pizza. Whoever prepared it must have run out of cheese and was too lazy to get more to finish the pizza and just baked it. When I saw the pizza, it was obviously lacking half of it's cheese. I ate a slice or so and threw the rest away. I did not call, as it was carry out. When I went in today, they refused to rectify the issue. Despite me having my receipt and pictures, the apparent manager simply said, you need to call when it happens. "That could be from a different store, etc." It's "store policy", yet not written anywhere on the receipt, box, website or in the store. Instead of rectifying an $8 mistake, they felt the need to turn away a long time regular customer. Over an $8 order.... I order 1-2 times a week. Customer service goes a long way with regular customers. This location clearly does not have it (I have witnessed several other customer issues over the years while picking up, and the customer in question never left happy.) I will never order or recommend from this location again, (and most likely Dominos in general) simply due to being refused rectification of messed up orders. I do not appreciate throwing my money in the garbage, especially in this economy with the ridiculous inflation going on. It's sad that a company will actively choose to lose a regular customer rather than fix their mistakes."