Petco

"My recent opinion of Petco they are not honoring their discounts they are not treating people with respect because they are closing they are being rude unprofessional the stories dirty they're not cleaning up anything after the animals they jacked up their prices and then telling you it's a deal when it's not avoid Petco in North Andover before they close they are turned into a horrible store so they don't even get four stars they so they don't even get four stars they don't a good review they need to be closed now they need to shut down because they're unprofessional and their staff except for one girl who was just news the last one higher there and she goes above and beyond to help the customers but everybody else just sucks"

"This store is ALWAYS closed on random days. And when they are open the store is a mess and there’s palettes of stock all over the aisles, so disorganized. I understand they’re understaffed but closing the store down periodically is so frustrating."

"This place is poorly run. They have on more than one occasion just canceled our grooming appointments with zero notice and then trying to lie and say they informed us. I have nothing but an email reminding me of the appointment 3 days prior and nothing of a cancellation. When they do groom my dog they do it in 30 minutes which as many people would agree is not enough time to properly bathe, trim, and groom a long-haired dog. They are frequently closed during business hours with no posted reason."

"We live nearby, and love our Petco, they have everything we need for all of our pets, especially our dogs. The rewards build up and discounts can be used. Definitely worth it. Staff is always nice and helpful, seem to be all animal lovers like us. Here's a couple friends of yours who appreciate all the treats and healthy food. Little Pomsky girl is Juno and our GS is a female named Liebe. We love the fact that the store is right down the street, but would drive to another Petco if ours was closed. Thank you!!"

"Erica went above and beyond assisting me with my 6 month old Golden Retriever, Hank! Erica informed me of all the training options available & set up communication with the trainer for further instructions. In addition, Erica set Hank up with a whole new fit, including: a front/back clip harness to prevent pulling AND two awesome 4ft leads for training and free walks. She even implemented new ways to redirect Hank’s bad boy behaviors like jumping. I left the store a happy owner & Hank left with a belly full of treats! (P.S As a retail manager, it feels great to know others are doing their part in the field!) I really appreciate the time and effort she gave towards me and my dog. We are excited to come back for our first training class!"