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Courtyard by Marriott Providence Lincoln
636 George Washington Highway, Lincoln, Rhode Island 02865
About the Courtyard by Marriott Providence Lincoln
Courtyard by Marriott Providence Lincoln is a modern and stylish lodging institution located at 636 George Washington Highway in Lincoln, Rhode Island, United States. This hotel offers comfortable and spacious rooms, excellent amenities, and exceptional service to ensure a pleasant stay for all guests. Conveniently situated near popular attractions and dining options, Courtyard by Marriott Providence Lincoln is the perfect choice for both business and leisure travelers. Whether you're visiting for work or relaxation, you'll find everything you need for a memorable stay at this welcoming hotel.
Photos of Courtyard by Marriott Providence Lincoln
636 George Washington Hwy, Lincoln, RI 02865, United States
Reviews of Courtyard by Marriott Providence Lincoln
"They lose a star for poor maintenance. There is a patch of ice outside that only exists due to improper construction of the roof of the overhang in the front on the right side. Instead of the water off the roof going into the gutter as it should it's pouring directly down the side of the overhang onto the sidewalk below. A member of my party slipped on the ice and is still sore from it. You can kinda tell this remodel was a bit rushed. Definitely still a recommend... In the warmer months. Staff was excellent and extremely empathetic. Although the manager seemed to follow us around for awhile as if we were going to cause trouble. We were just there to play board and card games and enjoy the hot tub pool."
"I’ve stayed at this hotel many times for work trips, but the last couple of times they’ve been dealing with construction which is fine, however this time THEY HAVE BUGS. I noticed lady bugs last night and requested a new room be available after I returned from work. I get back to the hotel and not only is a new room available, THERE ARE EVEN MORE BUGS. I ended up having to be switched to a new hotel because I do not feel comfortable staying here. The night manager was so helpful with getting a room at another hotel and covering the two nights I stayed and sending a shuttle the next morning, but I’m so freaked out and worried there are bugs in my suitcase I want to cry. Also the walls are so thin I could hear my neighbor coughing and his entire phone convo."
"I have stayed two times at this hotel for work and I will not be staying a third. Without exaggeration, the last time I stayed there, it was the single worst hotel experience I've ever had. The first time visiting this hotel I checked in and the hotel notified me they were undergoing renovations. As soon as I get to my room I notice the TV doesn't work. I notified the front desk and they had to move me two more times before I had a room with a functioning TV. Later that evening I heard construction/remodeling going on olin the room above me until about 11:30pm. I had to call the front desk several times and they assured me the work should have ended around dinner time, but I heard banging, drilling, and walking around well after I went to bed. The next time I stayed there I received the renovation notice once again (this trip was about six months later) but didn't see anything besides some exterior painting going on. Immediately after walking into the room a subtle odor of mold and urine hit me. It wasn't terrible, but it was noticeable. I also noticed (as shown in the attached photos) that much of the furniture in the room was broken, damaged, or dirty. Because I am not one to complain, I didn't say anything at the time. After returning from a business meeting later that night I was getting ready for bed and realized that the air conditioner was broken and didn't work. Since it was late at night and I was tired, I didn't want to go through the hassle of getting move to a new room, because it was only slightly warm in the room but bearable. In the morning, I was woken up to the sound of water flowing from what I thought was the shower head. After a couple of minutes of the noise, I investigated what might be causing it and found water pouring out of the light fixtures in the ceiling and flooding the floor. I immediately checked out and asked to speak with a manager and I was told one who had the authority to do something would be in later today and would call me. I left a terrible review through Marriott and was contacted by a customer service rep and told me that my experience was unexpected since this hotel just went through a multimillion dollar renovation in which I reassured them that it did in fact happen and sent the photos as proof and requested the manager to call me. They said they would and left it at that. I called three to four more times over the period of about a month in order to request a manager to speak with and each time the manager was out and they assured me that someone would call me back. The last straw that broke the camel's back for me was after my last call where I left a message, I received an email from Marriott the next day informing me I received 25,000 points but yet I still had not been contacted by a manager. This complete lack of courtesy and desire to speak to a person directly is what sent me over the edge with this location and I will never step foot in this hotel again. I consider myself a loyal Marriott patron, but when I return in the future for business, I will stay at a different hotel."
"Stayed five nights for a family event. Wifi didn't work first day. Kept having key problems multiple days. We were given a handicapped room though the hotel was far from full. "Closet" was an open clothes hanging pole only 14" long--probably fine for a 2-day consultant, but we had a lot of hang up dress clothes. No dresser space either. Some mornings there was no coffee available in the lobby. Most of the staff were very pleasant and helpful."
"The location was closed to many amenities. The service was decent, but the room smell like perfume and smoke. There are no USB chargers in the room."
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