Market Basket

"My family for several years used the grocery store for almost all of our grocery needs. However, over the last year or two we have shifted to our areas closest competitor due to the fact that it seems like they create there own supply and demand situations. Creating much much higher prices than they have ever had. Pricing in conjunction with rude/miserable demeanored employees and lack of true on floor customer service as well as less than great service and food from their Market Kitchen has led my family to primarily shop elsewhere. I will say, that if you want fresh sushi this location does a wonderful job with that even though it is pricey."

"Just like every other market basket selection wise. You are better off bagging your own groceries, unless you want all your delicate items on the bottom getting crushed by the heavy things that should have been bagged on the bottom. You will also get everything bagged 20x faster on your own. DON'T order from the kitchen if you want your food sometime today. The kitchen staff are lazy, slow, and ignorant. They have claimed they are vlosed for making pizza 2.5 hours early multiple times I've tried to order so that they don't have to do any work before closing. It takes 20+ minutes for the. To make a cold sub even when it is the only order they are working on. Absolute joke."

"This is for the grill area only the rest of the store is great, 1 hairnet out of 10 people behind the counters. Watched a "Danny" put his hands in his pockets with his gloves on and then make a salad without changing the gloves. How the manager of that area can let things like that fly is beyond me.."

"A huge shout out to the staff of the Bakery in the Athol store. As a multi-generational faithful shopper, I need to thank them for their kindness and patience with my strange order of frosting. They went above and beyond expected service... I cannot thank them enough. The best!"

"I went to the Market Basket in Orange, MA. The staff at that location was very helpful and accomedating. I particularly appreciated the service from the kitchen staff. I ordered a bunch of food for my husbands 40th b day and Jade was great! It was a large order and her service was above and beyond. I notice her leadership skills with other team members and asked if she was the manager. She told me she was not, which was even more impressive to me! Thank you Market Basket and thank you Jade!"