Dollar General,

139 West Street, Ware, MA 01082

"Pretty clean place inside, nothing on floor in aisles, some decent sales most the time."

"Your trashy female employee working evening of 2/5 that says "ain't" rather than "don't" told me you don't have an automated return service, though you don't staff a cashier either, and refused to allow me to return a flat soda that was purchased 2 minutes prior because "it's a food item." Who the heck buys a 20oz soda for $2 knowing it will be flat? You can't tell if it's good until opened, and refused a return, this is fraud and your time will be wasted with a credit card charge back claim."

"EMPLOYEES《》 AMBER & KATE NEED WAY BETTER WORK ETHIC. THEY ARE BOTH ARE WICKED LAZY AND JUST CARE ABOUT CLOSING UP EARLY SO THEY CAN GET OUT EARLY... THE EMPLOYEE KATE ACTUALLY BRAGS ABOUT HAVING BAD BAD WORK ETHIC, SHE THINKS IT'S COOL BUT SHE DOESN'T REALIZE IT'S NOT COOL TO BE A LOSER《"

"Not a bad store if you only need a small amount of items & want to avoid Walmart. Prices are reasonable, but lines can get very long & they usually only have one employee on the register. They have a self checkout, but it doesn't help many because it is credit card only. I pay cash for everything, so it's useless to me. They do have a good variety. You can find greeting cards, food including frozen goods, health/beauty, baby needs, toys, cleaning/household supplies, arts/crafts, seasonal/decorative items, & more. Only downside is they don't carry clothing here, except for basics like socks & underwear in packages. Other DG stores sell pj's, pants, shirts, etc..for both children & adults. Also I came in recently to return an item from another DG store with a receipt & was told that they couldn't give cash back, even though I had just purchased the item the previous day & receipt confirmed this. I asked why this was & the employee couldn't offer an explanation of any sort. She first said "I don't know" then tried telling me some nonsense about how the amount had to be a minimum of $20+ (my item cost $10) then claimed she had unsuccessfully tried before to do a return. I should have requested assistance from management. Instead I agreed to an exchange, because I did need shampoo/conditioner, but had I not needed anything from the store, I wouldn't have been able to get my cash back & had been stuck with an unwanted item. She tried telling me this was store policy, which is not true. I checked online after leaving the store & it said you can get money back if you're unsatisfied with a receipt!! I should have gotten her name & complained. I've never had a problem returning merchandise elsewhere. She obviously didn't know what she was doing! The item was pajama pants I bought for my daughter that didn't fit from the Brookfield store. It's worth a stop, just don't try returning anything!"

"Bought a couple cleaning products got home and realized the bottles were damaged. Went back to exchange items same girl at the register asked her if I could get another one and exchange it told me that I had to wait now there's 3 people arguing how the bottle got broken talking over me and being confrontational told the to give me my money back and went to dollar tree. Staff in this store very unprofessional."