Carr Hardware
547 North Street, Pittsfield, Massachusetts 01201
About the Business
Carr Hardware is a leading hardware and home goods store located at 547 North Street in Pittsfield, Massachusetts. With a wide selection of tools, building materials, gardening supplies, and home improvement products, Carr Hardware is your one-stop shop for all your household needs. Whether you're a DIY enthusiast or a professional contractor, our knowledgeable staff is here to help you find the right products for your project. Visit us today and experience the quality and convenience that Carr Hardware has to offer.
Photos
Contacts
547 North St, Pittsfield, MA 01201, United States
Opening hours
Monday:
07:30 - 17:30
Tuesday:
07:30 - 17:30
Wednesday:
07:30 - 17:30
Thursday:
07:30 - 17:30
Friday:
07:30 - 17:30
Saturday:
08:00 - 17:00
Sunday:
10:00 - 16:00
Reviews
"I have been in a few times since moving to town, and every time I have been greeted respectfully. When I had weird needs, like off-season or short-lady/high item assists, or aging-lady tools, I was assisted, informed, and felt able to address my projects capably. Hardware stores are not my comfort zone, but the Carr's staff have made me feel like I have a partner who will help me which is all I need. This is the best of neighborhood stores!"
"We rented chairs for our intimate family wedding, Carr Hardware was able to accommodate our need for same day drop off and pick up and the chairs were exactly what we were hoping for! They even came around the back of the estate as asked and quietly removed the chairs at the agreed time without interrupting our reception inside. They were reasonably priced and so accommodating!"
"This afternoon I consulted the Pittsfield Carr Hardware electrical department for assistance in trouble shooting a ventilation circuit board. Ed made eye contact as I descended the stairs, and asked how he could help. He listened patiently, and offered experience and product that helped me resolve the issue. ‘Service, Quality, and Value’ ; indeed. A big shout out and thank you to Ed."
"Unfriendly Customer Service My recent visit to the hardware store left me feeling disappointed and frustrated due to the unfriendly customer service. The manager’s demeanor was harsh and grumpy, creating a negative atmosphere throughout my shopping experience. From the moment I entered the store, I noticed the lack of welcoming gestures or friendly greetings from the employees. The managers responses were short and unhelpful, leaving me to navigate the aisles without any guidance. It was evident that they lacked the willingness to meet customers' needs. The harsh and grumpy attitudes of the staff greatly impacted my overall impression of the hardware store. I felt discouraged from asking any questions or seeking help, which resulted in a frustrating and unproductive shopping trip. In conclusion, the unfriendly customer service at this hardware store was a significant letdown. The staff's harsh and grumpy behavior, combined with their unwillingness to assist with anything, created a negative shopping experience. As a result, I cannot confidently recommend this store to others and can only provide a two-star rating based on my recent encounter. Improvement in customer service is essential to enhance the shopping experience and attract repeat customers."
"As Property Manager for a local Property Management company, I can't overstate my gratitude for this local hardware store, (they also have an excellent new outfit in Lenox!). Yes, it is possible to save some small amount of money by going to Home Depot, and yes the megastore will have more selection than this place. However, as someone with properties on the west side, I can tell you this business is a pilar bearing up and holding down this part of town and helping our city to weather this terrible storm we are all in. Please support this place, please buy locally."
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