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Best Western Plus Franklin Square Inn Troy/Albany
1 4th Street, Troy, New York, United States
About the Best Western Plus Franklin Square Inn Troy/Albany
Best Western Plus Franklin Square Inn Troy/Albany is a top-rated lodging institution located at 1 4th Street in Troy, New York, United States. Situated in the heart of historic Troy, this hotel offers guests a comfortable and convenient stay with easy access to Albany and the surrounding area. The hotel features modern amenities, spacious rooms, a fitness center, complimentary breakfast, and friendly staff to ensure a pleasant stay for every guest. Whether traveling for business or leisure, Best Western Plus Franklin Square Inn Troy/Albany is the perfect choice for a memorable stay in the Capital Region.
Photos of Best Western Plus Franklin Square Inn Troy/Albany
1 4th St, Troy, NY 12180, United States
Reviews of Best Western Plus Franklin Square Inn Troy/Albany
"It's definitely worth to stay. Great location and good accessibility. Staff was very friendly and helpful. Breakfast with good choice. Dinosaur BBQ close to the Hotel is a nice plus. We will come back"
"This hotel has the absolute worst customer service regarding room blocks. We contacted the hotel more than 5 times to initiate this process. The sales department is unreachable and the front desk staff is not trained in assisting customers beyond basic needs. I'd say the sales manager has no interest in booking large groups and would rather roll the dice on individual bookings. The only reason we went with this hotel is location. I am not one to write negative reviews, but the verbal feedback seemed to have fallen on deaf ears. I would highly encourage other groups to send their friends and family elsewhere."
"Rooms were meh, service checking in was rude, parking lot makes you drive out onto a busy road to get to the other side of the hotel when checking in or out, pillows were really small, bed was hard, not one thing at the facility takes cash including vending machines. At the end of the day, it's a best western didn't have high expectations, which were too high.."
"My mom and I stayed there recently, and it couldn't have been better. The front desk associate Zach was very helpful and accommodating in every way! Clean rooms, great location, and one of the best breakfast options I've seen in a long time. I definitely suggest staying here if you're ever in Troy."
"We stopped for one night after a long drive. The staff was very helpful an pleasant, the area was so beautiful. If you get the chance walk around. Yes the pillows were small but the room was clean an the bathroom as well. Breakfast that was provided was really really good."
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