Hand and Stone Massage and Facial Spa

"I absolutely love this place. Both massages and facials are the besttt!! Book your facial with Haleigh!!"

"I can’t believe this is how Hand & Stone operate business. I planned 2 massages months in advance, I get a call the morning of that one of them is canceled & there’s nothing she can do for me!!! I call back twice, leave two messages NO RESPONSE FOR THREE HOURS. I call back AGAIN to cancel both massages & the woman at the front desk goes "you called twice? Um when??" with an attitude, ma'am check your messages. Worst Hand & Stone I've ever dealt with. I should've believed the reviews! So disappointing & upsetting."

"Never got the massage. I went their to relax and anticipated great service. Instead, the person servicing me (MELISSA) refused to give me a massage. My simple request was she wear a mask while massaging only my face area (I'm a senior who has never had Covid. Covid is currently on the rise. I have no intention of being a statistic). She flat out refused. I traveled more than 20 miles to get to this place. A waste of gas and my time. While speaking with the service person at their desk, MELISSA comes to the front desk area and proceeds complaining to me about her refusal of the simple task. I asked her not to continue this conversation with me. I came to relax not be stressed by you. She was very unprofessional and rude. Manager Adrianna was contacted and complained she was in the middle of something . The time she spent on the phone with the front desk person complaining she had no time to give me, she could have spoken with me. First impressions are everlasting."

"Kayleigh was absolutely wonderful. She was very knowledgeable and recommended what was best specific to my skin needs. The facial was amazing! Highly recommend and definitely going back."