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Saint Francis Hospital
701 North Clayton Street, Wilmington, Delaware, United States
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About the Saint Francis Hospital
Saint Francis Hospital is a leading healthcare institution located at 701 North Clayton Street in Wilmington, Delaware, United States. As a trusted hospital in the region, Saint Francis Hospital is dedicated to providing exceptional medical care and compassionate service to patients in need. With a team of skilled healthcare professionals and state-of-the-art facilities, Saint Francis Hospital offers a wide range of medical services, including emergency care, surgery, maternity services, and more. Patients can trust in the expertise and commitment of the staff at Saint Francis Hospital to provide the highest quality care and support during their time of need.
Photos of Saint Francis Hospital
701 N Clayton St, Wilmington, DE 19805, United States
Reviews of Saint Francis Hospital
"My rating has nothing to do with treatment from the medical staff. The rating is for the policy when visiting a loved one. On 1/11/2024 my mother received a phone call from her grandson Kyref French stating that her only brother's health was declining. My mother who is fighting illness, reached out to her children. And whomever had the lead way to leave work and check on my mothers only brother for her, was me! When I approached the emergency reception desk, I proceeded by giving my uncles name, the receptionist picked up the phone, and asked me my full name and relationship. she whispered into the phone then disconnected the line. She then stood up out of her chair and told me that she could not let me in I asked why and she said that there was a rejection list put in place by my uncles wife, I told her my uncle does not have a wife, her voice and demeanor changed in an aggressive manner. No sympathy empathy NOTHING.So I just left. However, then my uncles child who shares his fathers same name experienced the same thing and he had ID to prove it. My thing is anyone can create do not allow in list with word of mouth no proof anything, and to get rejected from seeing a loved one that you heard was not doing well from the one who lied and created the do not allow in list is NOT a good feeling, I do hope the social worker who is assigned this case get this resolved quickly! And in the future do more research and train your staff on compassion and empathy. Kind regards"
"This review is specifically for St Francis family practice and tiny steps. A good facility with Kind and exceptional doctors and nurses. Special thanks to A Aujla for the best care she extended for our newborn son. The one star is because of a rude lady in the reception. I have seen her being consistently rude to a number of patients of old age, ailing, patients of color. She gives the vibes of a racist who keeps yelling at patients to be patient when approached for help/information. She has been unprofessionally rude to us three times in a row. Please do not let a rude lady with anger issues in the reception ruin your reputation when you have good doctors and nurses. She is the face of your facility as patients first interact with her upon arrival and she has been such a turn off that I am considering changing providers even though I have received exceptional service from each doctor and nurse. Just to identify the lady she is white female with glasses with short hair who seems to be experienced. My appointment was on 19th December at 10 AM with family practice and tiny steps."
"I was a patient of st. francis/ north wilmington women’s center and had quite possibly the worst medicare care i have ever experienced. i had a miscarriage at work and was sent to the St. Francis ER. The ED confirmed with ultrasound and recommended medical intervention, DNC. The ED doctor contacted Dr. petit and I was sent home being told to process this and Dr. Petit would call me the following day to set up the DNC. I received no call the following day. I called the on call service and was told this was not an emergency to wait until monday. monday, tuesday, wednesday, thursday, I called and messaged with the nurse Kristyn requesting a call from Dr. Petit for next steps. I never received a call and was told she was the only provider and that she was in lecture and they were unable to get ahold of her. I then started searching for medical help elsewhere. UPENN was able to pull my records and review them thursday night by their on call nurse. friday morning, one week and 1 day after a DNC was advised, i received a call from UPENN MD as soon as they were in office. I was advised to immediately go to the ED based up the initial ultrasound done at St. Francis ED, and that i needed a DNC. UPENN connected me with Christiana and they were waiting for me when I arrived. over the next 24 hours , I had a DNC and also due to waiting 1 week, complications arose. I needed emergency laproscopic surgery. I was told the risks going in to the OR, loss of fertility, removal of ovary, parts of the uterus, possibility of never being able to have a natural birth or possibility of losing my fertility. this was 100 % avoidable if treated correctly initially. I was out of work for 4 weeks and never want this to happen to any other woman. I would never recommend this office due to negligent care. I messaged again letting the office know what had occurred and that I was taking my care elsewhere. To this day , 6 months later, I have still not received a single phone call from Dr. Petit. I received a very unsympathetic messages FORWARDED from Dr. Petit by the nurse kristyn stating “the recent increase in clinical volume and administrative volume have made things more challenging for me. Not at all an excuse and I understand completely her level of frustration and decision to seek care elsewhere. Hopefully, things will improve here as well and I will continue to strive to do a better job in the future. NFP “ I am now battling with St. Francis over medical bills from neglect care while paying thousands of dollars to christiana as they deserve for helping my husband and I ensure I was safe and cared for. I have called St. Francis patient relations, risk, quality, and billing over the last several months. I talk to someone that confirms that I have called and have notes written about previous calls, they tell me someone will call me back within 48 hours, I have never received a call back. I am only posting this to help other women i advise everyone to seek care elsewhere. shelby valentine"
"A family member was in critical care at this hospital. They profiled my family and would not let us even sit in the lobby or the cafeteria for 20 minutes . They constantly called the constables on us and tried to kick us out. We are a large family on both sides we completely followed the rules and they still gaves us hard time. They said we couldn't even sit in the main lobby. We was standing in between the sliding doors and still be respectful while they let other visitors sit for hours."
"Check in with same day surgery at 5:30am the first two nurses that checked me in were nice & pleasant. There was a student anesthesiologist that was genuinely nice she will definitely go far. I couldn’t even tell she was a student she took charge, introduced herself and was just helpful! But the other anesthesiologist that came in right after her had piss poor bedside manner. There energy sucked & the way one of them was rolling there eyes, and the other one barely answering my questions was unpleasant. I can see why this hospital has bad reviews."
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