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Preston Family Physicians
3683 Choptank Road, Preston, Maryland, United States
About the Preston Family Physicians
Preston Family Physicians is a trusted medical institution located at 3683 Choptank Road in Preston, Maryland, United States. As a family doctor practice, we provide comprehensive and compassionate healthcare services for patients of all ages. Our team of experienced physicians and healthcare professionals are dedicated to promoting the health and well-being of our community. Whether you need a routine check-up, preventive care, or treatment for a medical condition, you can rely on Preston Family Physicians for personalized and high-quality care. Visit us today and experience the difference in patient-centered healthcare.
3683 Choptank Rd, Preston, MD 21655, United States
Opening hours of Preston Family Physicians
Monday:
08:00 - 16:30
Tuesday:
08:00 - 16:30
Wednesday:
08:00 - 16:30
Thursday:
08:00 - 16:30
Friday:
08:00 - 16:30
Saturday:
Day off
Sunday:
Day off
Reviews of Preston Family Physicians
"We have used Preston Family Physicians for almost 10 years. They were terrific at first but lately the quality has gone down hill. Problem is not the doctors but the office staff. My wife called to change her appointment only to be told that Dr Butler no longer had Friday hours. Rather than be accomodating and offer to switch her to Dr Sniezak, the receptionist Justice gave my wife an attitude. Later when my wife called back, the office manager Ann also copped an attitude with my wife. I'm sorry but if you get an attitude with a customer/patient you need to lose your job ON THE SPOT as this is not professional behavior. A few days later, we both got letters from the practice stating it was time to end patient/physician relationship. I called that evening and left message for Dr S to call me. Next day I get a call from Michelle in the morning who said she would need to speak with Dr S and get back to me. I called back at 4 that afternoon and spoke with Justice who said Michelle would need to call me back. This was back in October and no one has ever called back regarding this. Meanwhile we found a new doctor who contacted Preston Family Physicians back in early November via fax and a month later they finally got the records, after 3 attempts of trying to obtain. This is unacceptable on all levels and demonstrates how incompetent the office staff truly are. Also the new office called and Justice gave them an attitude. Seriously? In a way this whole thing was a blessing in disguise as we could never get an appointment if we were sick, even before COVID days, so we would always have to go to urgent care clinic. I would not recommend this practice unless the doctors get their staff either under control or replaced with people who know how to be professional and do their job."
"Her office is absolutely irresponsible! Chiropractor requested a prescription for Prednisone to be filled for my husband who is incapacitated with acute spinal nerve pain. Danielle wanted to end the conversation by saying Dr. Butler is not working today. OKAY! So I insisted she ask Dr. Sniezak to handle our situation and then Danielle lied and said the nurse has left a message for Dr. Bulter and they are waiting to hear back. How do I know she lied? Because our pharmacist at Rite Aide called Dr. Butler and she didn't know anything about the other doctors request. She filled it , thank the Lord! Our experience will definitely be shared with Dr. Butler. I hope others that have posted their issues with the receptionist also let Dr. Butler know."
"The front desk receptionist was rude when we went in to schedule an appointment. My wife was in the hospital a few days prior and was told to have a follow up with the physician. We have a 3 month old baby that was starting to suffer bc of my wife’s illness. When we told the receptionist the story she very cold toward us, she rolled her eyes at us, and was overall ultimately uncaring of our situation. I have heard many wonderful things about Dr. Butler, but her staff is lack luster to say the least. When we left the Doctors office, we felt like we were completely handled in an unprofessional way and searching for a new Doctor."
"Dr. Sniezek is a great physician. I have been going to him for years now and appreciate the time he spends with me. The office is run very well, I have never had to wait a long time to be seen. He is knowledgeable, helpful, and genuinely cares. You don't usually get that kind of care anymore. I would recommend him to anyone. I hear Butler is excellent also. My sister-in-law moved to Georgia and still comes home for physicals with Butler. That speaks volumes considering she is a nurse herself."
"Dr. Melinda Butler is an angel in discuis. This is a great practice, basically like the "ole country Doc" I grew up with. Reception is always friendly and helpful. Nurse Practicioner is fabulous. Nursing staff is always helpful and kind. Dr. Butler always have time to listen to your issues and treats them. I am so thankful i found this practice!!"
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