Porter Hyundai

"Just spent over $1k on repairs, including a multipoint inspection. Drove off the lot to low tire air warning, I had to stop and get air in my tires. Do better."

"Porter Hyundai deserves a 0 star rating! SOLD ME A LEMON. My 2023 Hyundai Sonata has completely STOPPED DRIVING on major highways FIVE TIMES in LESS THAN A YEAR due to faulty fuel injectors. The first breakdown, 02/ 11/2023, just one month after purchasing the vehicle, I was forced to merge to the shoulder lane while the car rapidly decelerates and plumes of smoke and gas fumes filled the air. Porter Hyundai was already aware of the issues with the faulty fuel injectors but refused my request to fix them all at once. Which has resulted in 4 other instances of me being in unsafe conditions as the vehicle continues to break down due to a faulty parts The most recent time, on 01/31/23, I was unable to make it the shoulder and was stuck in the middle of the intersection with oncoming traffic. JT, a manager who refuses to give his real name, told me it's not beneficial for Porter Hyundai to fix the fuel injectors at once or trade the faulty car they sold me for another one. I emailed the CEO, Tim Porter months ago about my traumatic experiences with the vehicle his dealership sold me and he has yet to respond. They have not tried to reason with me or resolve this matter amicably. Porter Hyundai has terrible customer service and lacks empathy for their customers. DO NOT PURCHASE YOUR CAR FROM PORTER HYUNDAI."

"Staff is overwhelmed and act a little rude because of it. Normal dealership stuff. Don't go there for service unless you have to. Call corporate if something doesn't seem fair. They were more helpful."

"Had car towed here after it was stolen for an insurance repair. Not one single thing went right throughout the entire process. We've basically had to call them every other day for a over a month. They charged us for an amount that was already paid to them by geico. They did not complete the interior detailing that they charged us for. DO NOT bring your car here under any circumstances. I would push my car ten miles by hand to avoid bringing it to the shop here. Absolutely disgraceful."

"I am a 60 year old female and am appalled with the charges quoted by Porter Hyundai. It is laden with intent to scam. I feel violated as a senior citizen and woman that a business would attempt to operate using fear, as well as a person’s perceived lack of knowledge or expertise, in an attempt to rob the public without “the smoking gun”. If I could, I would sue for the fees they charged me, lost wages, emotional distress, and towing fees to my mechanic (Dover Auto Repair) as I was scared to drive my vehicle base on the quote given and the amount of repairs needed per Porter Hyundai. I was hesitant to send Porter Hyundai’s list of repairs to my mechanic because in business you typically you do not share quotes between vendors. However, Dover Auto Repair has been my mechanic for over 20 years and I felt they would give me a fair rate for the necessary charges understanding that sometimes “dealerships” such as Porter Hyundai can charge a little more or “diagnose” based on “industry” standards a lay person can live with. But this was different. They say a picture is worth a thousand words, please see the pictures below of the estimate from Porter Hyundai and Dover Auto charges. What do they say to you? It says “SCAM” to me. There should be a law against what was done to me. I hope your grandmother, mother, daughter, or sister is never treated this way… or anyone for that matter… Warning ⚠️ Beware ⚠️ SCAM ALERT"