Pep Boys

"Went in to get my tire replaced, and bought new taillights and headlights so I could get my car inspected.I got pulled a week after for my tail light and brake light being out after spending over 600$ at this location. Not to mention they broke the middle storage compartment on the car! Would highly recommend taking your vehicle elsewhere, they charge an arm and a leg for labor and faulty parts that don’t work past 1 week and return the car with more problems than it was brought in with!"

"They charge a premium price for services, but they didn't do premium work on my truck. Got charged $170 dollars to balance and mount 4 new tires. Inspection report says check the new brakes they installed so I asked the desk manager, he said don't worry if there was a problem the mechanic would say so. Of course the brakes failed..so it cost me another $124 to bleed the line. Having a hard time trusting"

"Great customer service at the Woodbury shop. James is outstanding, and so is his team! Someone needs to purchase them new computers though…a complete IT overhaul really. The poor IT degrades the customer service, and it makes very good people doing their best work so much harder than they should have to work."

"My buddy goes in and asks these “technicians” for a total lug nut replacement and the car comes out like this. Would never recommend anyone comes to this location. How as an auto body shop can you only put three of the five back, not replace one and leave one of the threads untouched entirely. Horrible technicians, would give 0 stars if I could."

"Thank you for a great experience! Got an oil change and tune up. Car done quickly, staff informative and attentive. Much improved from a few years ago coming out of the pandemic. Will be back next time my car needs service. Thank you!!"