AutoZone Auto Parts

"My experience was terrible I came just to ask questions about my brake calibrator the black chick there I don’t know her name has the worst attitude of a customer service representative I’ve ever came across when I walked in there was no hello. It was a blank stare until I asked her what I needed then she just simply sent me down a couple isles onto another gentleman came over, and actually took the five minutes that it took to actually help me and find the clamp that I needed. She is incredibly ghetto and has a bad attitude problem. This is not the first time I’ve ran into her ghetto attitude Hopefully it will be the last."

"I’m skeptical that their car battery testing is accurate. I took in a battery that subsequently tested good and has been working fine but at AutoZone their test said it was a bad battery even though I only brought it in for charging, not testing and wouldnt retest even after expressed skepticism that it was actually bad and refused to try charging it because they said it was bad. It had me wondering if their testing equipment was skewed toward showing a bad result in order to sell replacements."

"Just a great experience!! I came in late in the evening and needed help with a part. The whole team was busy helping people with all their needs. As a manager in a retail, I was so impressed with how that team was working. Ty Jones helped me and was simply Awesome! I can't thank Ty enough for his help! THANKS Ty!!! Can't say enough praise on that Team... Thanks Again!!!!!! Rob Hudson"

"Was told last week when I went in for a battery check that they would check it and see if we had batteries that would fit my vehicle and they even said with my how my car electrical system is set up they would replace the battery. Well come to find out my car has 2 batteries that would need replacing and they didn’t tell me that part. So I went in today before knowing about the second battery and they had the battery I wanted and when they came to look at my battery the 2 guys working today said they would NOT do the replacement. Note my car battery isn’t allowing my car to start with out a jump. So that made me really upset. Y’all need to teach these people about the different cars and their systems better because maybe you would get some bushiness from people like me who need a battery badly. Will never come here again. Worst service that I’ve ever had from here very disappointed."

"I recently visited AutoZone and had a mixed experience with the staff. Unfortunately, Jenezia's ( not sure if that how her name is spelled but she’s has brown skin color)customer service was incredibly disappointing as she displayed a lack of care and rudeness towards customers, including myself. Her behavior hindered my overall experience and left me feeling unsatisfied. On a positive note, I had the pleasure of encountering Thomas, a truly exceptional employee who went above and beyond to help me with my battery issues. Thomas's professionalism, knowledge, and friendly demeanor made a world of difference, restoring my faith in AutoZone as a valuable resource for automotive needs. In summary, while Jenezia's poor service left much to be desired, Thomas's exceptional customer service and assistance greatly outweighed the negative experience. I commend Thomas for his dedication and recommend seeking his help should you require any automotive assistance at AutoZone."