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ChristianaCare Behavioral Health
501 West 14th Street, Wilmington, Delaware 19801
About the ChristianaCare Behavioral Health
ChristianaCare Behavioral Health is a leading institution located at 501 West 14th Street in Wilmington, Delaware, United States. As a renowned healthcare provider, they specialize in offering comprehensive mental health services to individuals of all ages. Their team of experienced doctors and health professionals are dedicated to providing personalized care and support to help patients overcome various mental health challenges. Whether it's counseling, therapy, or medication management, ChristianaCare Behavioral Health is committed to promoting emotional well-being and improving the quality of life for all their patients.
Photos of ChristianaCare Behavioral Health
501 W 14th St, Wilmington, DE 19801, United States
Opening hours of ChristianaCare Behavioral Health
Monday:
07:30 - 16:30
Tuesday:
07:30 - 16:30
Wednesday:
07:30 - 16:30
Thursday:
07:30 - 16:30
Friday:
07:30 - 16:30
Saturday:
Closed
Sunday:
Closed
Reviews of ChristianaCare Behavioral Health
"This place was great, I had a problem and they were there to help, I liked each person I dealt with, they treated me with respect and helped me come to my own conlcusions and path forward, they do not pressure. I would recommend them to anyone with an addiction problem. I would disregard the older reviews as the Recovery Center contiues to improve every year and has brought on quality people!"
"Please stay far away from this treatment facility. The way I was treated and my case mishandled, to be discharged for asking for a therapist switch. Spoke to Kristen who pushed for me to stay in treatment after voicing concerns that my therapist was frustrated with my treatment progression due to unknown medical conditions. Questioning if I was imagining my symptoms. I agreed due to being in treatment for almost eight months. To sign in to the following video visit to be scolded by my therapist and told that she will no longer treat me. Baffled due to what I had discussed with the supervisor Kristen. I called back into talk to her. She refused to call me back. I was discharged in March a week before I was diagnosed with lupus. I continued with the therapist treatment plan to then be banned in august from the practice. Without any communication. Due to their miscommunication. When asking to speak to rosemary who was out on medical leave throughout this entire situation. But was also a supervisor and my therapist supervisor. She refused to speak to me. Saying she felt uncomfortable to do so. This place is a joke. They completely mishandled me and my case. In addition to banning me for asking for a different therapist due to us not communicating well. I was then told that I should try again everyone has off days. I agreed to be scolded and told I need a higher level of care. Now having both a medical and a physiological diagnosis. I now should be able to get the correct care. But how they handled me was horrible and now I have incorrect and basically lies documented on my medical record based off their mistreatment and miscommunication. Down to the dates and documented information being altered to fit what suits them to discharge me, but again not at all what occurred. In addition to me calling weekly and advocating strongly for myself and my mental health. Trying to just have a conversation due to their mix up. Rosemary nor Kristen took the responsibility to address this situation and or the mix up of Kristen telling me to continue and then having my therapist scold me and basically make me feel like I’m a issue due to her conversing with Rosemary and not wanting to continue. Which is fine but then taking it to a point of saying I need a higher level of care instead of assigning another therapist until I have my diagnosis to be able to give me adequate care. It is absolute sad this is the “best” mental health treatment available in Delaware. They take no responsibility. This situation has caused me to fear seeking any type of mental health care. Christiana care is supposed to be a name to be trusted for health care. This situation has completely tainted me. I have also already worked with patient relations and it’s gotten me nowhere with the departments refusal to talk to me."
"-lack of fitness/ physical activity options for impatient . Furthest one can to is walking down the hall. Staff needs a better understanding of how to properly approach different patients based on various backgrounds, upbringing , and how society oppresses given groups. Peace , love, and respect to all."
"My daughter is adopted. I was told I needed to provide a birth certificate before I could schedule an appointment! I’ve NEVER had anyone ask that…. I will NOT be uploading her birth certificate or social card to some random location. Also It seemed very disorganized even trying to get an appointment"
"Office is terrible. Usually on hold 10 minutes - at least. First in person appointment for my daughter we waited an hour. They forgot to tell the therapist we were there. The therapist was awful. We’d filled out extensive survey paperwork and it was never mentioned. Therapist came right out and said my daughter was probably on the Spectrum because I had her late in life (39). I could go on. Just a place I don’t suggest - at all."
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