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Edible Arrangements
4563 Kirkwood Highway, Wilmington, Delaware, United States
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About the Edible Arrangements
Edible Arrangements is a unique institution located at 4563 Kirkwood Highway in Wilmington, Delaware, United States. This establishment offers a delightful combination of fresh fruit and floral arrangements, making it a perfect destination for those looking for a thoughtful gift or a tasty treat. As a florist, food, grocery, and supermarket store all rolled into one, Edible Arrangements provides customers with a wide selection of beautifully crafted edible creations that are perfect for any occasion. Whether you're in need of a centerpiece for a special event or simply looking to satisfy your sweet tooth, Edible Arrangements has something for everyone.
Photos of Edible Arrangements
4563 Kirkwood Hwy, Wilmington, DE 19808, United States
Opening hours of Edible Arrangements
Monday:
09:00 - 19:00
Tuesday:
09:00 - 19:00
Wednesday:
09:00 - 19:00
Thursday:
09:00 - 19:00
Friday:
09:00 - 19:00
Saturday:
09:00 - 19:00
Sunday:
09:00 - 15:00
Reviews of Edible Arrangements
"If I could give 0 stars, I most definitely would. My mom ordered a fruit box for my birthday on Thursday. Being busy, I opened the box, taking a quick glance, but didn't eat anything at the time. The next day, Friday morning, I decided to try out a chocolate covered strawberry. The fruit looked a mess all thrown in there. Grapes smashed on the top of the lid and peeked from under the chocolate on a strawberry mold. I let my mom know who immediately called the store. The lady offered to send a new box out and asked if we would return the original order. Ok, that's fine. The next morning (Saturday) still no new box. My mom called to be told by the same lady that we had to personally bring the box back to them to receive a new box or pay an additional $15 to have another delivered. But absolutely no refund. Unbelievable! The product and delivery were already paid for, and it's not our fault the product was unedible. Very unhappy with the product and customer service."
"I’d give it 0 stars if I could. The lady who works the front is quite rude. I came in to pick up a doordash and she had an attitude from the beginning stating that on her end it wasn’t assigned to a driver yet so they hadn’t started it. I said no problem and asked how long it would take. She became even more irritated and kept saying that she has 20-25 minutes after a dasher is assigned to complete it and that I might as well just unassign myself so they can have another dasher come. When I said that I didn’t mind waiting, she became even more irritated which was extremely visible. The whole experience was definitely off putting. If I was going to return as a customer in the future… I definitely am not going to now."
"Unfortunately, my experience at this location fell short of my expectations. As a result, I have decided to take my business elsewhere and will not be using any Edible Arrangements locations in the future. The staff at this location were unprofessional, and the management was unwilling to think creatively in resolving issues. I found that they made changes to my order and delivery without my explicit permission, even after being made aware of the circumstances. To make matters worse, they were unwilling to reschedule, cancel, or offer a refund after the changes were made. This level of service is not something I have encountered with any other company in this industry. Please take caution when considering this location."
"Disappointed. Edible Arrangements location on Kirkwood Highway, Wilmington, DE actually called me at 9:46 a.m. to say they had a delivery for me so would I like to get it with my pick-up order? I ordered pick-up and MyMichael sent me EA. Surprise ruined! And the manager proudly said she authorized the call. Not sure if she heard the employee who asked me "Well are you going to be home? We are not going to leave it." Wait, I get deliveries frequently, including EA and that is not how it works. I tell her deliver it. Like were they giving me the delivery fee he paid? What madness. She had an attitude because I want my delivery, delivered? The 1 minute and 40 second conversation was too long to tell verbatim. Long story short I told her I'm done talking to her and hanging up to which she responds "I'm going to cancel everything." Me "Do what you have to do." By 10:06 a.m. I get a call from the delivery driver at my door. That's how this works. If I don't answer the door, they call. I was in the shower. Okay, I get my box, tip the driver and go on about my day. Anyhow, I picked up my order at 1:06 p.m. and the mylar balloon (not the one in advertisement photo) was on a string tied, no, knotted near the box. I had to cut it to get into the box and the balloon floats up to the ceiling. I called the shop and asked for the manager. Whoever answered asked that I hold I few seconds which duration was a 13 minute hold. I say what happened and ask if I could bring the balloon to replace the string. They said "No you signed for it." I do not recommend this location. I regularly get EA which is an experience. This location missed the mark on the experience part. Basic Good Will, Customer Service, Heck Holiday Spirit? So I will go buy a ribbon to put on the balloon to float in my workstation. I do not need bad energy in my life. Again, I do not recommend this location. Today is Dec. 17th of 2021 and I do not plan to use this location again, I feel bad for the owner loosing business because the staff. God Bless them and may their days be Better than they behaved today."
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