LifeStance Therapists & Psychiatrists Newark 910 South Chapel Street, Newark, DE 19713

"I see you removed 1 post and left the better one. I can see why MID ATLANTIC ran " out of life" Life Stance isn't much better. You have Psychiatrist that believes in game playing or it for tat, bossy, at times just uncaring!!!! What patient wants to be "bosses" around by their therapist??? Life Stance sure does seem much better EITHER!!!!!"

"My experience wasn’t the best. I elected virtual sessions. My therapist wasn’t punctual, to either session. He also seemed ill prepared, given the repetitive exchange, from the line of questioning, during my last session. Incident took place, that i wanted to discuss next session. Reached out via my therapist preferred method of communication, which remained unacknowledged. Resulting in me canceling all future sessions. When making the coordinator aware, no empathy or apologies for experience. Just confirmation of my request. Look elsewhere for a better experience, if time&communication are important to you."

"Stay away. I had severe anxiety and the old male provider I had my initial consultation with refused to treat me, and the front desk turned me away when I asked to see another provider. After an hour of begging and dragging my mother into it they let me see someone else. She constantly cancelled appointments and would not notify me, and I'd still get a bill. It got to the point where it was COVID so tele-med only, I had no refills and she didn't show up, and the office would not answer the phone. She put my life at risk, and was then appropriately "let go" from the practice, also no notification. I left a voicemail saying I would no longer be a patient here and received a bill in the mail months later for nothing. Front desk staff was horrendous, and good luck getting anyone on the phone."

"If you book online but don't answer your phone they will cancel your appointment but wont email you a cancellation notice so you are aware of this. My confirmation email did not say that I needed to talk to someone on the phone. All it said was that I need to fill out information on the online portal. When I went to fill it out, there was nothing there. This defeats the purpose of booking online. When I called to get things squared away, they were rather rude. I spoke with "Kelsey". I think she "tried" to be nice but kept just saying we didn't answer the phone...why not put that in the email that I need to call in or just let people enter their card information online when we complete the patient forms? Also, if it's an effort to be polite and address customers concerns then you're in the wrong business. I'm glad to hear so many positives about the providers but I am reconfirming the dissatisfaction with booking and reception."