Dunkin' 5101 Pennell Road, Media, PA 19063

"The same latte order tastes different every single time. I’m pretty sure they just throw something together in the name of time. It tastes like someone who doesn’t know the recipe made it. I also would not order food here as it simply rarely tastes good. They’re nice enough people, but not the best coffee at all.."

"The drive through is super slow here! Also, if you place a mobile order and go pick up inside, it will most likely not be on the shelf. For some reason they keep your items behind the counter which defeats the purpose."

"Orders are rarely correct - I don’t get how it’s that hard?! They either don’t have chai and replace w/ coffee and don’t tell me, or their chai is somehow mixed w/ coffee, which is odd. Never tastes like chai that is at literally every other Dunkin. Asked for toasted bagel, but was not toasted and tasted like chemicals. Any other Dunkin does 2 pumps flavor and you can taste - here I have to get 3 pumps and barely taste the flavor. Only go here when I’m lazy and don’t feel like driving to Glen Mills, but I’m def going to just make the extra few mins drive to to Glen Mills. They never mess up the order & everything tastes good there. Reading other reviews I see I’m not the only one who has had issues at this location."

"I love the app and get great rewards from it. I order ahead and get it through the drive-through. I haven't had issues with product quality or service"

"This location has a busy drive-through but the line moves quickly. I haven’t been inside the store in years so I’m not sure of their service or cleanliness."