![Guide.in.ua Guide.in.ua](https://guide.in.ua/assets/images/guide300.webp)
Del-One Federal Credit Union - Wilmington
1 Germay Drive, Wilmington, Delaware, United States
![Del-One Federal Credit Union - Wilmington Del-One Federal Credit Union - Wilmington](https://guideinua.b-cdn.net/images/logo_new/808/27784599/logo.webp)
About the Del-One Federal Credit Union - Wilmington
Del-One Federal Credit Union in Wilmington, Delaware is a trusted financial institution offering a range of services to help you manage your money with ease. With Direct Deposit, you can get paid up to 2 days early, and our Virtual Assistant is here to assist you with any questions you may have. Stay informed about the latest scams and protect yourself from fraud with our ongoing credit score report and monitoring program. Our Express Auto Loan makes car buying hassle-free, and you can consolidate your loans for added convenience. Use the equity in your home for debt consolidation or home improvements. First-time homebuyers can receive up to $15,000 in assistance. As a member, enjoy perks like a club savings account for special occasions. Please note that we use cookies for the best website experience and collect anonymous information for tracking purposes. Visit us at 1 Germay Drive in Wilmington to discover the benefits of banking with Del-One FCU.
Photos of Del-One Federal Credit Union - Wilmington
1 Germay Dr, Wilmington, DE 19804, United States
Opening hours of Del-One Federal Credit Union - Wilmington
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 12:00
Sunday:
Day off
Reviews of Del-One Federal Credit Union - Wilmington
"Reps from this branch are very unprofessional, receiving your clients with attitude I have an appointment at 11:30am and after 12:10pm someone told we need to reschedule....Racist person..... please do not come to this branch......tellers also in their cellphones all the time..."
"Whoever says something messed up about this bank is high. So we were looking for a second car for the family. We tried to financing for the car dealership however their interest rates were insane. So we found out about Del-One Bank. We worked with Marsha Harmon and she is exceptional. She was very detailed, she followed through on everything, In todays world that is very hard to find. So actually I give her and Del-One a Million ********************************************************* Thank Marsha!"
"Poor customer service the only efficient teller is idalis.. a bunch of new people who aren’t trained and don’t know anything not even how to talk to people. Doni wasn’t even waiting on me when she chimed in with a rude statement telling me I didn’t specify what I wanted in fact I actually did and the teller who was waiting on me a new girl no name tag sitting at idalis window with her name tag up even though she isn’t idalis..the little girl barely said two words didn’t even ask for my member I’d when I approached the window I clearly stated what I wanted which was just a replacement card because my card is blank no card info is visible I was told it’s to late my card was cancelled by the teller!! Followed up by Doni who once again wasn’t even waiting on me while the teller was just looking dumb and providing no resolution or explanation for her actions! if it wasn’t for Marsha I wouldn’t even had a solution for a problem the teller caused! This new branch some of the worst service I’ve ever received and I will take the extra time to go out new castle Smyrna or Dover this branch is now my last resort unless I know idalis is working she provides great customer service and experience and actually knows how to speak to customers."
"Well I have been on hold to speak to someone for 16 plus minutes now - I keep being told wait time approximately 5 minutes? Poor service how could everyone be that busy for so long. Do not respond with your standard cut and paste oh this is good email details to me etc."
"My worst banking experience. Del-One does not know what they’re doing and they botched my auto loan. 1. My 1st loan processor was struggling to comprehend the VIN # of the car I was buying. I was on the phone repeating it slowly to her for about 15 minutes. I say "three, N as in Nancy, zero..." and she repeats "three, M as in Marlon, X as in Xerox..." Ma'am, WHAT?? She told me to email it to her instead. The email she sent me was riddled with spelling errors. I had to resubmit a loan application bc I didn’t want someone so inattentive handling my loan. 2. For my 2nd application, there were 3 different loan processors handling my paperwork for some reason and no one seemed to know what the other was doing. I had to repeat myself to each person. I was given incorrect info several times and when it came to signing the docs, they were NOT what was originally discussed with me. THREE people and it was still wrong! Good thing I noticed before signing! 3. I had to go into a branch just to open a bank account to get a loan discount which took 35 mins. I called an hour in advance to confirm the address/parking situation bc my GPS was showing 2 addresses for the location. I was on hold for 40 mins though the automated system kept saying “3 minutes.” They hung up. 4. After setting up my bank acct, the lady in the branch didn't even know I was there to also sign closing documents though I had an appt. She later apologized for the major errors in the paperwork and said she'd call me in the morning to see if they could honor the original quote I had in writing. I never got a call. When I emailed about it she said there was nothing they could do. I told her I just want the cash I brought for the loan deposit back via check or wire and she said I would have to set up another appt which is ridiculous and untrue! I called a few days later and someone mailed me the check while on the phone. Took 5 mins. There’s too many employees here that are unorganized and incompetent. I went with another bank and they handled my loan seamlessly and at a better rate. Just avoid Del-One at all costs!"
-
Alisha Cooper - Mortgage Lender - Mscooperhomeloans
1521 Concord Pike Suite 102, Wilmington, DE 19803, United States
-
Cash Advance
22937 Sussex Hwy, Seaford, DE 19973, United States
-
Integrity Advance
300 Creek View Rd, Newark, DE 19711, United States
-
Dover Federal Credit Union
255 N Dupont Hwy, Dover, DE 19901, United States
-
Mariner Finance
3616 Kirkwood Hwy Suite D, Wilmington, DE 19808, United States
-
EZ Loans Inc.
906 Norman Eskridge Hwy, Seaford, DE 19973, United States
-
Advance America
22828 Sussex Hwy, Seaford, DE 19973, United States
-
Minute Loan Center
Shopping Center, 3603-A, Philadelphia Pike, Claymont, DE 19703, United States
-
Hayden Evans - Mortgage Loan Officer
758 N Dupont Hwy, Dover, DE 19901, United States
-
TJM FINANCIAL
1944 Maryland Ave, Wilmington, DE 19805, United States
List of businesses, places and services in Delaware
⭐ business help 🔍 services ☎ phones 🕒 opening times ✍️reviews 🌍 addresses, locations 📷 photos