The Bancorp
409 Silverside Road, Wilmington, DE 19809
Hours open
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Photos
Location & Phone number
409 Silverside Rd #105, Wilmington, DE 19809, United States
About the Business
The Bancorp is a financial institution located at 409 Silverside Road in Wilmington, Delaware, United States. As a full-service bank, The Bancorp offers a wide range of financial services including ATM access, checking and savings accounts, loans, and investment opportunities. With a focus on customer service and financial expertise, The Bancorp is committed to helping individuals and businesses achieve their financial goals. Visit us today to experience the convenience and security of banking with The Bancorp.
Reviews
"I'm truly suprised at all the negative comments, I've had my disability checks deposited into chime account which uses Bancorp for 2 years now and never ever have had any problems with them, my check is even deposited a few days earlier every single month, every transaction I've done with them has been good."
"If I could rank them with negative stars I would. I am writing this review because someone should hold them liable for seriously bad customer service and lack of any responsibility to all parties involved in a commercial sale. This bank was the financial bank that the buyers choose to fund their commercial deal. This bank took almost 10 months to close on the deal which cause financial lose to all parties involved. They could care less what the contract date was on the Buy Sell contract. They moved at their turtle pace. When confronted them on their slowness to complete anything on time, they pointed the finger at someone else. As a party to this contract that was unacceptable. NO commercial deal should take 10 months to complete. They use an outside attorney which also had zero regards to any date on any contract. This deal set twice on a CEO's desk for weeks to get approval. WHY???? When the closer at that bank (which by the way seem to be the only one that was working on this deal) tried to get answers from others at that bank they were always in a meeting. Everyone works in a silo. Nothing can be worked on simotaneously. They don't move the file along until that box gets checked. Someone needs to look at their workflow process and give their customers (current and future) the upmost respect on time. They have you jump through hoops and then drag their feet. If there is any law suits out there, contact me and I will join the fight. THEY ARE THE WORST BANK EVER TO DEAL WITH. STAY AWAY AND LOOK FOR A MORE ORGANIZED AND REPUTABLE BANK. SAVE YOUR MONEY AND TIME USE SOMEONE ELSE. THEY WILL COST YOU MORE MONEY IN THE END..... ANY PENDING LAWSUITS OUT THERE CALL ME."
"Bancorp / Chime is a very shady company. I earned the $100 sign up bonus by direct depositing $200 within the first 45 days. However, even after several days after the 45 days had elapsed, they had not paid the $100 bonus. I called their customer service number, but they said that they were not going to pay. I withdrew all of my funds and immediately closed the account. I refuse to do business with such a shady and unprofessional company and I strongly urge others to do the same."
"I wanted to do a recap to my situation and now I am writing to you. Already tried stride bank and since both of you are together in this I am reaching out to you. I am very disappointed in the customer care you offer. I called to say someone had my account number and routing number and it did not matter . I wanted the account closed due to this but I was told support would reach out to me which they haven’t. I was also told that the account can’t be closed and reopened. This is a serious safety issue for a customer. Then I got a alert that someone tried using my card and when going onto the app it wanted me to take a picture of my license, when you already know someone has my numbers do you honestly think I am going to take a picture of my license. There is to many red flags about this situation and needless to say I will not be using you ever again and I find this to be in very poor taste on your behalf that no one cares about this situation. Someone has this account info and you are continuing to do nothing. You can not even reach out to me to discuss the issue. This in my eyes and hopefully other people that read this will agree."
"Wow how could you making banking worse. Well when you combine a technology partner like NorthOne, with a bank like The Bank Corp, well nothing special. But they will take your money and you have to wait to get a check. Like the agent said, our job is great when we don't have to deal with any customers". From the reviews online, it looks like they are headed that direction."
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