Garland Thompson - State Farm Insurance Agent
1211 North King Street, Wilmington, Delaware, United States
About the Garland Thompson - State Farm Insurance Agent
Garland Thompson - State Farm Insurance Agent is an insurance agency located at 1211 North King Street in Wilmington, Delaware, United States. Situated on Lawyer's Row in downtown Wilmington, near the corner of 12th and King Street, the agency offers a range of insurance services including auto, home, life, and business insurance. The experienced team at Garland Thompson - State Farm Insurance Agent is dedicated to providing excellent customer service and helping clients manage the risks of everyday life. Whether you are in need of a quote for car insurance, renters insurance, commercial insurance, health insurance, or life insurance, they are here to assist you. With a focus on serving customers in Delaware, Pennsylvania, New Jersey, and Maryland, the agency strives to help individuals and businesses protect themselves and their assets. Contact Garland Thompson - State Farm Insurance Agent today to learn more about their insurance and financial services offerings.
Photos of Garland Thompson - State Farm Insurance Agent
1211 N King St Ste 200, Wilmington, DE 19801, United States
Opening hours of Garland Thompson - State Farm Insurance Agent
Monday:
09:00 - 17:30
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:30
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Garland Thompson - State Farm Insurance Agent
"Edit: it’s been close to 3 months that I left Garland’s business and can’t reach anyone for a $62 refund. If this does not reinforce the below I don’t know what does. How can State Farm be this bad? Garland Thompson does not care about his customers. My rate increased after reporting an odometer reading that was under 2000 miles - I walk to work. When I brought this to Garland, he and his employees told me I didn’t understand the policy I have been on for a year. Garland relies on his tenure to navigate difficult conversations and does not put the customer first, just his pockets. Do not become a customer of Garland Thompson. What Garland’s reply does not cover is how unprofessional he and his staff are. When I first called to address my concern, Robyn started taking what I said personally, believing she was the individual who informed me of my policy terms. It was later determined she wasn’t and that is when Garland offered me the chance to take defensive driving to reduce my rate - defensive driving is offered to anyone and shouldn’t be used as a retention strategy since it is asking the customer to spend more time and effort for the discount they’d already been getting. Garland himself called me after I’d canceled the policy to argue that he wasn’t responsible for the rate increase, that State Farm was. He covers this in his reply to me too. Not taking responsibility for State Farm’s decisioning should tell you all you need to know."
"I have been with Garland Thompson State Farm for over a year now. I couldn't ask for a better Insurance Company. They cover me for my insurance needs from Auto to Life to Renters. I'm well pleased. Staff is pleasant and Thoughtful."
"Cori was our agent while we were in Delaware. She was GREAT. Amazing communication, always available to help with any questions. The rates were very competitive and came with a lot of value. Thank you Cori, and Garland Thompson State Farm!"
"I've been a State farm costumer for a very long time. Gerland Thompson is the best insurance agency in town . But Rachel is one of a kind, she will spend as much time as needed to explain everything and answer all of your questions. She would go above and beyond just to make sure you are happy and satisfied. I never had to worry about anything thanks to this wonderful woman. Thank you Rachel for everything you've done for me and my family. If you are looking for great car or house insurance make sure you call her for a quote . Affordable insurance with excellent costumer service."
"Two years ago I was looking for more affordable auto insurance. A friend referred me to Garland Thompson and I spoke to Rachel. Rachel was very knowledgeable and friendly. She set me up with new auto and home policies much cheaper and with more coverage than my prior policies. I refer Garland Thompson to my family and friends now. Everyone has been pleased with their service."
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