Keystone State Auto and Home Insurance
770 East Market Street, West Chester, Pennsylvania, United States
About the Keystone State Auto and Home Insurance
Keystone State Auto and Home Insurance is a reputable insurance agency located at 770 East Market Street in West Chester, Pennsylvania. Specializing in providing comprehensive coverage for both auto and home insurance needs, their team of experienced professionals is dedicated to helping clients find the perfect policies to protect their most valuable assets. With a commitment to personalized service and competitive rates, Keystone State Auto and Home Insurance is the go-to destination for reliable insurance solutions in the United States.
Photos of Keystone State Auto and Home Insurance
770 E Market St # 230, West Chester, PA 19382, United States
Opening hours of Keystone State Auto and Home Insurance
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Keystone State Auto and Home Insurance
"I have never been treating with such unprofessionalism in my life. I established a flood policy through this agent and the payment was supposed to be sent to them from my title company. Apparently the payment was lost in the mail and never recvd. I got a notice from this agent stating that policy will be cancelled due to the payment not bein recvd after the cancellation date. I reached out to my title company to req that another payment be sent to the insurance company. A few minutes ago I called the agent (George) to confirm the new payment was recvd and that insurance policy was in good standing. He first informed me that the wasnt sure if the payment was recvd and only the actual insurance company would know. I asked if he could reach out to find out, and he said that even if they did recv it they would send it back because there was no policy for me due to the initial one being completely cancelled. I asked if he could write me up a new policy and he went on to tell me he didn't have the time to do it unless I was making a payment today. WTH. I informed him that two payments have been sent out on my behalf to satisfy the bill and that the payment is supposed to be made through my title company. He said that he didnt have the time and would suggest that I try another company. I told George he should work on his professionalism and find another career path if he couldnt find the time to write up policies. I feel discriminated against. I would not recommend this company to anyone. RESPONSE: You're right I'm not a customer NOW! Let's be honest I was sent a cancellation notice saying that my policy was being cancelled after the cancellation date. I HAVE PROOF. I worked in mrtgag services and as I seen so many times before it appears that the payment was lost in transaction. With adequate notice I could have easily had the check from the title company stopped and reissued in a timely manner. You clearly stated that because I wasn't making a payment at that exact moment that you wouldn't take the time to write a new policy and explain that you intended on leaving work early. I am with a very credible lender that had no problem issuing payment for my policy, however this company made it clear that customer service is not their strong point and that my business was not wanted and or appreciated. Edit 12/12/22 :Today I recvd my premium payment back from Palomar, which meant my title company actually did send in the payment it was a matter of you guys not processing it. Very poor and unprofessional company as I previously stated"
"Keystone has the lowest insurance rates I have ever found. Paying less is certainly wonderful but the fact that these low rates are combined with incredible customer service make this agency a real find. George is available, kind and knowledgeable. It is such a pleasure to work with him."
"Was referred to George about a year ago and I'm extremely happy with his service. Both he and Dan respond very quickly and get everything you need handled. When I bought a new car, Dan had the insurance policy changed and new ID cards emailed to me literally in minutes. They work hard to get you the best coverage and the premiums were way lower than what I previously had. These guys are top notch."
"I have been working with George Blewitt and his staff to grow Keystone State Insurance's Social Media Accounts. They have been a pleasure to work with, always responsive, timely and efficient. Any time I have called their office, I get a person not a machine and in most cases, it is George himself! I am sure that having Keystone State Insurance service your insurance needs would be a very positive experience."
"Choosing the right insurance can be a difficult task. George at Keystone State Insurance helped us decided what level of coverage we needed by asking the right questions. He was extremely courteous and patient. Then, he found us a policy that saved us a lot of money for the same level of coverage that we had with another company. He handles any issues with the perfect blend of professionalism and friendliness. It's wonderful to have someone you can trust to manage your car and home owners insurance - and can simplify the process."
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