RSS LLC
3511 Silverside Road, Wilmington, Delaware 19810
About the RSS LLC
RSS LLC is a leading institution located at 3511 Silverside Road, Wilmington, Delaware, United States. We specialize in providing high-quality services and solutions to meet the diverse needs of our clients. Our team of experts is dedicated to delivering innovative and effective strategies to help our clients achieve their goals. Whether you are looking for consulting services, project management, or technology solutions, RSS LLC has the expertise and experience to support you every step of the way. Contact us today to learn more about how we can help you succeed.
3511 Silverside Rd #105, Wilmington, DE 19810, United States
Opening hours of RSS LLC
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of RSS LLC
"I cannot recommend Kate and the RSS team more highly. My wife and I moved our possessions from Denver, CO to London in January 2023. It was an excellent experience from start to finish. The RSS pricing was 1/3 to 1/4 of competitive bids who all tried to tell us we had to go with the full package that included packing and unpacking. When we spoke to Kate at RSS she explained why that was not necessary to get through customs in London and why her door to door price was so much less expensive. We rented a 40 foot container which would be loaded by our mover in Denver and unloaded by a mover we found in Chiswick, west London. Once loaded Kate gave us updates on when the ship was scheduled to sail and then dock. We didn’t experience any delays. Supreme Freight is the company that received the container in Southampton and were superb to work with. Great communication from their rep, Josh before and after arrival. The container cleared Customs in one day and then Supreme freight scheduled a couple of days storage and then delivery to a location in west London. Scheduled for 8:30 am, the container arrived at 8:15 am. Fantastic! Our possessions were picked up on January 3rd and delivered in London on February 28th without a single issue. Huge kudos to RSS and Supreme Freight for their professionalism and expertise from start to finish."
"I recently relocated to Australia and used RSS to ship my things. A colleague had recommended Kate at RSS after I got the runaround from other moving companies. She was so nice and you can tell she is very experienced in what she does because she is so knowledgeable. From our pack day to the delivery all carriers involved in our move were super friendly and helpful. I highly recommend RSS and their delivery agent Conroy Removals. Our experience was excellent."
"I used this company to ship my things to the Philippines. They are just a broker. I was assured the container I loaded in the US was the container that would show up in the Philippines. Nope! My possessions were unloaded from the container without my knowledge or approval put in a delivery truck and now so many of my things are missing that I will never get back. Had to pay additional fees in the Philippines by a shipping company RSS uses that played hostage with my things if I didn’t pay. Cannot get a deposit back they charged me. They also overcharged me. Michelle Bergman from RSS is nothing but cynical and callus. RSS has my money and could care less about helping. Good luck if you use this company!"
"This is a horrible company. Beware, if you pay them any money at all consider it lost, they are dishonest and will refund you nothing. I was moving to the Philippines and paid them over 8000 for the move. The Philippine president then issued an order due to covid denying entrance to all current non-citizens. I was actually turned back from Korea and sent back to US. Our items were sent to a truckyard, never sent by rail to anyplace, just stored at the truck yard in SLC. They attempted to charge us 3500 for roundtrip to California and back to Salt Lake City and then admitted later our goods were never sent there but had never left the truck yard. They charged us 450 dollars for the goods to sit at the truckyard from March 24-29, then we had to cancel due to the order from the Philippines (had no choice, beyond our control), they charged us 150 per day to keep the goods in the exact same place and covered those same days over again, in addition to what we had already paid. Our contract was door to door, they never shipped the goods anywhere and refused to refund money and not only that attempted to charge us more money...all for doing absolutely nothing. It took my two days just to get the address where our goods were, they would not give me the address until I threatened legal action. I am a retired attorney and will tell you I would never use this company and could never advise anyone to use them...under any circumstances. These are all indisputable facts...I have documentation, if anyone is thinking of hiring this company contact me and I will provide you with the copies of documents. Further, the company tells outright lies. The container was not delivered to my address, that is a lie. I had to hire another moving company to go the truckyard where the container was and remove my goods. This company never shipped the goods anywhere but to the truckyard, period. Also, they charged 3500 for the goods to be moved to California and back, when they admitted they were never moved at all, then took that charge off but added other new charges not on any prior invoice in attempts to keep all the money. That is called "cooking the books" and is against the law, but apparently standard practice here. Further, the steamship lines charge demurrage, which by definition is charges if a freight car or steamship is delayed, which did not happen in this instance. Our goods were scheduled to arrive in the Philippines on May 22, thus, in essence, we have the container rented out until that date, regardless of where the container goes. Again, this company never delivered our goods to any address other than the truck yard in Salt Lake City, but still wants to charge us as if they did."
"I moved overseas, from US to Switzerland, and had a truly terrible experience on a $13,000 move. Especially with the team that packed and loaded my belongings. – The crew of 6 people arrived late and with the wrong equipment. – Their truck got stuck midway and they charged me for the time they were stuck (1.5 hours). – 3 members of the crew *clearly* had never worked packing belongings before. You wouldn’t believe how the books were packed. – As a result there were in many broken and scratched objects and furniture. – There was no clear organization and things were loaded haphazardly into the container. – One member of the crew spent most of the day in the bathroom, but they still charged me 6-person 7-hour. – RSS (especially Michelle) didn’t own up to it any of the problems during packing and loading and were completely hands-off. – The experience in Switzerland during unload and unpacking was excellent. RSS basically coordinates companies, and they go with the lowest bidders, regardless on how much they charge you. Overall the kind of service and customer service I would not have expected even from the least experienced movers."
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