BJ's Wholesale Club

"I love BJ’s, just not this BJ’s. Getting gas usually takes a long time because there seems to always be some pumps not working. Inside the store, they are usually out of stock on several items, most of them their own brand of products like their bagged shredded cheeses and paper products. The checkout lines are typically really long and often stretch back to the frozen foods section. I usually only stop at this location when I need a quick few things and make the drive to the airport location for larger shopping trips."

"LONG LINES AND BROKEN PUMPS!! Bj's, please come and fix this gas station! As usual, the Kirkwood Highway BJ's is backed up. As long as you're alright waiting 20 minutes to get your gas, I guess you'd be okay coming here. The pumps are always broken here, so they have to close two or three lanes on a regular basis. BJ's, There are people that depend on gas savings, which is why we all come here. I don't understand why these pumps are never repaired! At one point, I got gas here, and the shut-off valve did not work. The gas spewed all over my pants and shoes. I reported it to BJ's, and they have done nothing to compensate me for the cost of replacing my shoes. Very disappointing."

"Pickup in-store took 35 minutes (1:47pm to 2:22m) from check-in to pickup. Wow! It would take 5 minutes to buy directly in-store versus waiting time to place the online order then wait at the store for associates to do nothing. Meanwhile all the whites and other ethnic groups get their orders within 5 minutes and they arrived after me. Very unprofessional and discriminating."

"Got tires and had them installed today. Reading the prior reviews I wouldn't have gone here. Glad I ignored them. I had excellent customer service and have to give a shout out to Clinton, Paul, and the Manager. In addition, I ended up getting another pair of glasses. Jamie in the Eyeglasses department is the best! So helpful and friendly. Felt I was in good hands. Happy customer."

"I go once a week to get the rotisserie chicken and mashed potatoes!. Wonderful meal at a great price!. EDIT I am sad to say that I need to update this review to a 1 star. I have been getting this chicken for years, but the last two times that I went, it was pink. The last time it was really bad! I have attached some pictures. I tried to heat it more but was so grossed out and worried about getting sick that I threw it out."