Nemours Children's Health, Middletown

"The only reason I give 2 stars is because the NURSES here are phenomenal! I love Dr Kuhn he is amazing and more than likely the only Dr at this location that enjoys his job and takes it seriously. Everytime I have to see another Dr they rush the appointment, dismiss what I already know about my children's conditions and tell me I'm giving medicine unnecessarily. Then you still write the prescription saying it will make ME feel better then give it. Extremely condescending and my child now has pus coming from her eyes after I specifically asked for her to be checked for an infection as her coughing was getting worse not better after a week. I'll be taking the trip to Nemours Hospital to get a specialist for my kids because these people here would rather you wait until your child is unresponsive or just go to the hospital for any and everything. Please don't even think the front staff are any better. The negligent Dr's name is Chitra Vaidy."

"One of the worst practice my child has ever gone. We waited for 6-7 months for physical done as new patient. Since then my child has got sick multiple times and when we call for appointments they say nurse will call back. Sometimes nurse call after 8-9 hours to tell they don’t have appointments as everyone getting sick and we have to take our kids to emergency. Why they don’t call and let us know right away if they are not taking child? I have taken my child to emergency 3-4 times in last 2 months and he never gets appointments at his pediatric center. Not sure if they are treating us differently or it is the case with everyone but this practice is one of the worst we have ever gone. I do not recommend and looking for alternative at this point."

"My child is a patient here and every time I call to get her a sick appointment she is either not sick enough to be seen or like today she was “too sick” and we were refused an appointment and were told to go to the ER, only for the ER to not figure out a diagnosis after running tests (RSV, Flu, Covid all negative) and send us home with instructions to continue Tylenol and Ibuprofen. Why would i go to the ER for this when I can go to my pediatrician??? Can’t wait to see the ER bill. Then on top of that anytime I do a virtual visit (which also costs $) they can’t do much unless she’s seen in person but I’m constantly refused sick visits when I call. MAKE IT MAKE SENSE."

"Terrible. I sent a message to a PA via the app on October 14th, it is now December 5th and they still have not responded. Our initial visit with the PA I asked about tubes for my sons ears and it was dismissed. I took it upon myself to contact an ENT and tubes were recommended. I called the Dr last week because my son have an extremely high temp and they had no sick appointments nor did they recommend on what to do. I waited until after 5pm for a nurse To call me back. At that point I was already on my way to the ER. Ridiculous that no one could talk to me Or see a sick child. I guess I am used to a practice that cares for their patients"

"Beautiful...great place to enjoy a beautiful day outside!"