Premier Elite Carpet Cleaning & Floor Care 23 Bellecor Drive, New Castle, DE 19720

"These guys were attentive to every detail from start to finish. Crew was professional. Pricing was phenomenal. Finished product EXCEEDED expectations! They treated the project as it were their own. Would highly recommend."

"Comfortable with staff doing the job. They knew what they were doing. Friendly. They would talk to me and let me know what the process was. Never disrespected by any of them. Cared about getting the work done the right way, and kept job site clean and safe. Listened to my concerns and worked with me to resolve them. I know this job they did was more than expected, but they never complained about that. Professional attitude at all times. They were nice and fun to work with. Customer service was top notch. Easy to contact and replied quickly. Very pleased with overall quality and experience with company, staff and completed work."

"Ryan and his team but in new hardwood floors in my home. He made sure to the floors looked great and during sanding made sure the areas were covered in plastic to keep the dust down when sanding. It was a stress free experience and the floors look great. Would recommend. Nice job!"

"I contacted Premier Elite back in December of 2022. I had just taken a wall down that divided the kitchen and dining room. The kitchen had tile floors and the rest of the first floor was hard wood. I wanted the floors to match! We ended up scheduling the floors for March, which ended up being April because of us not them. They were extremely helpful and Ryan was very responsive. They showed up and finished ahead of schedule, even after taking on several other unforeseen issues that I had asked them to do while taking out the old tile. I took the tile out the weekend before they started. A lot of half a**ed issues that were here from the previous owners were made into non issues. Ryan was quick to come up with solutions for me via text. All this while spending time with his family. I felt terrible, but didn’t know what else to do. I was expecting to have to spend a lot more money. The issues were not minor, and I could have corrected them on my own. I gave up and asked Ryan if they could just fix it for me. He said it was no problem at all. At the end it cost me an extra $300. I couldn’t believe it. He knew I was stressing and could’ve easily taken advantage of that and he didn’t. That speaks volumes of this company. The floors came out unbelievable!!!! We are so excited and love the new look. I already have the scheduled to do the stairs and second floor in a couple months. We cannot get over how beautiful they turned out. The quality is second to none. Communication is top notch. I wanted to sell this house the last few months, and after seeing the new floors, my mind is starting to change. I appreciate the work done by Premier elite, and look forward to working with them again in a few months! HIGHLY RECOMMEND!!!!!!!!"

"Ryan and his help did an amazing job on our very long over due need of a deep cleaning on our carpets and couch. I am so happy with how it all came out. He was able to get us in very quickly and was so helpful and professional with the whole process. Thank you again for the great work !"