The UPS Store,

4920 Pennell Road, Aston, PA 19014

"The associates who assisted me were so helpful, patient and courteous! I really appreciated the great customer service!!"

"Went to take some Amazon returns and one needed a label. My printer was out of ink and I have been to the store on Baltimore pike before and they print labels for free. I arrived to this location and had 2 other return than didn’t need labels. The gentleman that was in there seemed miserable to begin with and when I told him I need a label printed he tried charging me to print a label. I will not be using this store and customer assistance is not a priority."

"I went to the Pennell Rd. Aston, UPS store location on a Saturday afternoon. I was the only customer at the time. The two young associates were talking/gossiping to one another the whole time. They barely acknowledged that I was there. I wasn’t greeted nor thanked for coming in. I will not be returning to this location."

"I want to leave this review as a business owner using UPS on Aston as the most convenient and reliable location for all my personal and business needs. I want to shout Steve and Jacob in a very big way. These 2 have given me exceptional service and I will always leave with a smile. Steve by far is the most respectful and hard working employee I ever came across. He always have a solution to my madness and Jacob as well. So from Hibiscus Notary LLC thanks for all you have done for me. Keep up the good job."

"Steve shipped a package from the Aston location for me on a Saturday. Steve told me it would be delivered on Tuesday. On Tuesday it just showed a “label created”. I called on both Monday and Tuesday and spoke with Steve, and on Tuesday I also spoke with Amanda. Steve told me on Tuesday that it could take 7-10 days for a Ground package to be delivered but that is not what he told me when he processed my package. Then both Amanda and Steve initially told me that they could not track down my package but then changed their story to the package could be traced. Neither Steve nor Amanda, however cared enough to initiate a trace. They are neither professional, caring nor honest people but having attitudes and lying to their customers is something that both excel at."