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Westside Family Healthcare
404 Fox Hunt Drive, Bear, Delaware, United States
About the Westside Family Healthcare
Westside Family Healthcare is a trusted health institution located at 404 Fox Hunt Drive in Bear, Delaware, United States. We are dedicated to providing comprehensive and compassionate healthcare services to individuals and families in the community. Our team of skilled healthcare professionals offers a wide range of medical services, including primary care, dental care, behavioral health services, and more. At Westside Family Healthcare, we prioritize the well-being of our patients and strive to ensure that everyone receives the highest quality of care. Visit us today to experience personalized and affordable healthcare in a welcoming and inclusive environment.
404 Fox Hunt Dr, Bear, DE 19701, United States
Opening hours of Westside Family Healthcare
Monday:
08:00 - 21:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 21:00
Thursday:
17:00 - 21:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Westside Family Healthcare
"Briceida Ayala is discriminating against patients at this location telling them there unable to get assistance if they don't have immigration status, if they don't have money. She is also documenting patient files that she has followed up with them which is false information. Patients don't have support."
"I have been trying to make the same appt for a month. Customer service reps are nowhere near trained to answer the phone let alone talk on one. The nurse or whomever I have the appt will call 20 minutes before to reschedule, or tell me this was a video appt, not a voice appt after an hour of me waiting for the appt. Then when you request to speak to a supervisor they send you to a claimant line to leave a message. The Bear and Wilmington offices are the worst of the worst. The first doctor I find that will take a new patient I'm out. Westside is trash all together from the physicians to the dental. No, thank you!"
"They sent my medical records and prescriptions to members of my family I'm not even attatched us him the mail. All my personal information and a prescription for a procedure to people I don't even speak with or know how or why on earth they sent any of myinformation to anyone but me"
"My experience with Katharine Drummonds at Westside Family Healthcare was extremely positive. She epitomizes kindness, professionalism, and deep medical knowledge. She took the time to fully grasp my health concerns, collaborated with me to identify an effective solution, and was diligent in following up to ensure the problems were satisfactorily resolved. The team at the Bear office, including the nurses and staff (especially Layla), were also incredibly kind and supportive. I highly recommend this office, particularly Katharine Drummonds, to anyone in search of top-tier, personalized healthcare"
"About two months ago I saw Dr Katharine Drummonds via Telehealth about some numbness & tingling that I was experiencing in my fingers whenever i would bend my head down, which I knew had to be caused from nerve damage and since then, it has just gotten worse. This “dr” & I use the term very loosely Had the audacity to tell me to stretch as opposed to actually doing her job and really trying to find the issue. Our call lasted no more than seven minutes which in my opinion is nowhere near enough time to really figure out what the real issue was. Now, two months later after “stretching” the matter has gotten worse, and I have lost almost all feeling in my right hand and arm. If she actually took the time out to do her job, this could’ve easily been avoided but I guess that would’ve been too much like doing the right thing. I do not recommend this location or any of their locations for that matter, to anyone."
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