MedExpress Urgent Care

"On Friday feb 2nd at approximately 10:30 a black woman with colored locs and glasses had a very disgusting attitude she ignored me when I greeted her and spoke to me when she was ready then threw a pen on the counter instead of placing it or handing it to me and kept ordering me around aggressively. She even assumed I was trying to leave when I was simply turning around to lock my car with my keys. She does not need to be in the front working with people she will be the downfall of this business other than that my experience here was great but she really ruined the opportunity for this place to have all star service. Everyone else was very nice and professional."

"The DR. And staff were great however, I waited just over an hour after I was taken to a room. The DR. Told me it took so long because they had to put a few emergencies ahead of me. I was being seen after burning my hand in boiling water.i know for a fact that the one and only person that signed in before me was being seen for illness and the lady after was requesting a drug test. Therefore, I don't understand why I waited so long. Just before they called me back another 2 gentlemen came in. I was seen there 4yrs ago and the same thing happened. It's better to go to Newark urgent care as they are always fast and on top"

"I had to take a drug test for my job. I did not have an appointment and got there at 11:45 on Wed. The lady told me they were short staffed and she could make an appt for me at 3 pm. I arrived back at 2:50 pm. I checked in at the front desk. Both ladies were very nice. I was seen at 3 and out by 3:10. The only thing that was weird was that the lady told me there was no running water in the bathroom. I had to do my urine test and then wash my hands across the hallway. The trash can was outside the door too. Glad to get in and out of there."

"I definately can understand the pain all my fellow friends and help seeking patients have gone through visiting this place. The online appointment was for 3:30 pm and I am still awaiting my turn as I write this. The name MedExpress definitely contradicts the services offered. This unit doesn't respect or bother about people's time. A visit to remember."

"Knowing they will still see everyone before me with my appointment for a DOT physical which they do not take walk ins after first thing in the morning. I thought I was smart showing up early to my appointment by 3 hours knowing that's the typical wait but they could not check me in until my appointment time. If you are going to have appointments honor them or switch back to a completely walk in basis. I have lost a whole day without pay over medexpress requiring appointments but not honoring them."