Bowen's Garage, Inc.,

184 Eastford Road, CT-198, Eastford, CT 06242, United States

"Dealership seems nice and holds nice events. Gave them a call about a simple question and they hung up on me and seemed rude on the phone. Wouldn't want to know what it's like to deal with in person"

"Great car dealership. I went for service to install some parts on my 2015 mustang GT and the process was a good one. They responded to my constant emails and phone calls and service was fast. Overall my visit there was a pleasant one and I highly recommend that if your vehicle needs service don't hesitate to give them a call and visit. Thank you for your great service."

"Has had my car for 3 weeks and nothing has been done to it….. 1-6-22 I towed my kia to Bowens Garage in Eastford CT. Upon towering my vehicle the owner (Steve) disclosed to me that some of his team was out due to Covid. I understood and had no problem with my car sitting for a week due to it being my secondary means of transportation. 1- 17-22 I called the shop to see the status of my car. The owner (Steve) informed me that he went to take a look at it this Saturday that had just passed (1-15-22) and said that he could not find the key to the vehicle any where. Then proceeded to ask me if I had a spare. I told him no. I asked him how come he never checked the car when I came in, and how come it was left unlocked with the keys in it????? He replied saying he’s never had a robbery yet and didn’t feel the need. I was extremely frustrated but just wanted my car to get fixed so I agreed to continue doing business with them. 1-26-22 I got the estimate back via email, (I was not surprised at the price) I noticed there was some old parts that I wanted back and that they be replaced in the new car parts box. (To ensure that they actually did the job,and that they put the correct part in) He emailed me a day later explaining that I could get my car parts back but I would have to pay for them back. When I refused he told me to come pick up my vehicle. Do not come here. They are unprofessional and will waste your time. Steve does not care about his clients property. I will not be returning back to Bowens Garage in Eastford CT."

"My family has been going here to purchase cars and have cars worked on for over a decade. I have never had better service at another dealership or auto repair shop PERIOD. Steve Bowen and all who work here, are honest and trustworthy above all. They have advised me more than once about the right thing to do when a regular mechanic might try and sell a costly repair. My family has bought over six used and new cars over ten years for my self and five family drivers. Bowens has saved me thousands of dollars on cars!!! There service is affordable, dependable, and with any questions I have ever had, I felt like I was doing business with a friend who was looking out for me. I only buy Fords and only buy them at Bowens Garage because of the quality Bowens garage has been providing for over 90 years. If you need local repair car work, or people you can trust, go here!"

"The first car I ever bought from a dealership was a Mustang from Bowen's Garage. The experience was great! They went above and beyond to accommodate me as I was purchasing from out of state and traveling out of the country. The dealer Jon Bowen was quick with everything, answered all my questions and made the whole thing easy. I could not be happier with the car and the overall experience I had with this Garage!"