White House Black Market

"In the store there was a very unruly customer who was yelling about a $10 coupon. The sales associates were fantastic handling the situation. They worked together to take care of everyone while dealing with a crazy woman."

"This was my third and last time I will ever attempt to shop here. The salespeople are always sitting around doing nothing and choose to only greet certain clients - as if they are trained to service a certain profile. 3 salespeople and not one picked up their head when I walked in (and it's not like the store is ever busy- no surprise there) I suppose I was dressed to casual? Plenty of other places to shop - if you are going to continue hiring people like this you should go out of business ."

"Customer service nightmare. We stopped at multiple locations in course of our holiday shopping spree- every time we were ignored by sales people who stood At counter talking amongst selves or staring at phones. Makes you feel unwelcome when coming to spend money $$$. When I walk into Louis Vuitton this is not the feeling I get. LV sales people make me want to hand all my money over with a smile (and we do). This terrible management issue must be impacting bottom line at WHB Market because we are so turned off walked out each time not giving them a dime."

"Love the clothes for my wife. My "go to" for a gift and my wife. She loves anything I pick out for her here. Guys go here she will love it! Friendly staff, clean and pleasant atmosphere. BONUS; if you get their catalog in the mail there is usually a $20 off Coupon with a minimum purchase :)"