Quest Diagnostics Vineland

"Walk ins welcomed. And had to wait over 30 minutes. There was one person ahead of me when I arrived."

"This location is very convienent for us, we love how close it is to our home. These lovely ladies are super friendly and helpful. They make us feel comfortable coming to this location. Great workers!"

"Miserable staff. Highly insecure about their places in life and treats everyone like trash. Hated my experience there…hope it shuts down or cleans house because it’s a risk to everyone’s safety with how they’re treating patients. Edit: Go to the location on Delsea…everyone there was more pleasant and just had manners as if they were raised with civility. Edit #2: The people at the Delsea location said they get complaints about this location all the time. At this rate, there is an erosion of trust, if they treat people like trash…why wouldn’t anyone have confidence they’re adhering to their procedures and handling people’s future adequately."

"I’m reaching out about an experience at Quest today, 10/11/22 I arrived for my appointment (12:50pm), first time coming to a Quest diagnostic center. As I’m checking in, an employee is explaining to a patient that there computer system is down. She then looks to me and asks me if I have the script, and I let her know the appointment was made online so I’m looking for the email. I then get cut off by a different employee (unfortunately I did not get her name, she was a Caucasian lady) who starts to raise her voice and get aggressive in her body language and starts saying that there computers are down and the email won’t work. At this point, I ask her to please be patient with me as this is my first time there. (I literally just walked in too). I really don’t appreciate the tone she took, nor her aggressive attitude towards me. It was uncomfortable to experience when I’m simply coming in for a simple health check up. I understand technology fails, that wasn’t the problem. The problem was this employee’s nasty attitude towards me. I only gave two stars instead of one because of the other employee who remained professional and friendly."

"I was at the Chestnut Avenue location at approximately 0830 hours. This location did not have any clients in the waiting area. The phlebotomist said I needed an appointment and the next appointment was at 1015 hours. If there's no one waiting, why is an appointment necessary or required. Huh? This is not an efficient way to run a business. Furthermore, her reluctance and recalcitrance was quite annoying. How long does it take to draw a couple of vials of blood? Anyway, I suggest making an appointment at another Quest location. Let's make this location go away."