Quest Diagnostics
1235 Horseshoe Pike, Downingtown, Pennsylvania, United States
About the Quest Diagnostics
Quest Diagnostics is a leading provider of diagnostic testing, information, and services in the healthcare industry. Located at 1235 Horseshoe Pike in Downingtown, Pennsylvania, this institution offers a wide range of laboratory tests and services to help healthcare professionals make informed decisions about patient care. With a commitment to accuracy, innovation, and excellence, Quest Diagnostics is dedicated to improving the health and well-being of individuals around the world.
Photos of Quest Diagnostics
1235 Horseshoe Pike, Downingtown, PA 19335, United States
Opening hours of Quest Diagnostics
Monday:
12:00 - 14:00
Tuesday:
12:00 - 14:00
Wednesday:
12:00 - 14:00
Thursday:
12:00 - 14:00
Friday:
12:00 - 14:00
Saturday:
Day off
Sunday:
Day off
Reviews of Quest Diagnostics
"Had to fast for my blood work so made an appointment. Not a long wait. The tech was doing multiple jobs efficiently. No pain and was in and out. Thank you for your help."
"Many red flag mistakes at this Quest. I was a walk in with one person in front of me. They got called back, finished their appointment, and then was called back again after leaving as if they were never seen. At this time the patient had already left. The phlebotomist then continued to talk about how she must have just left and wasn’t here anymore. Phlebotomist was very rude after I asked if she was the only one there working. I had just been at the doctors next door and my blood pressure was 120/68 and yet when I was stuck, pulsatile bright red blood was going into the test tube. After she proceeded to take my blood from my artery Immediately a hematoma formed and blood continued to seep. I was then told to hold pressure until she taped gauze to it (not a pressure bandage). Despite me continuing to hold pressure over the bandage (with no instruction and no information telling me she had accidentally stuck my artery) I still had a bruise covering my forearm through my elbow. I was unable to complete many tasks after my visit due to soreness and extreme discomfort. I am fortunate to know how to deal with an arterial stick, however IF I had a clotting disorder, was on blood thinners, or had high blood pressure a patient may have to go to the ER for uncontrolled bleeding caused by your employee. I know things like this can happen, however I wish policies would be in place to be transparent with your patients and give them signs of things to look out for and for responsibility to be taken. Only good thing was the wait to me was.about 10 minutes"
"Showed up at 8:30 and done by 8:40 as a walk in. Very kind staff!"
"Absolutely disgraceful. We had to wait two hours after our appointment time and there was no receptionist to speak to. Every time, someone would just arrive and immediately get called in."
"Suuuuper slow. I have to get monthly urine pregnancy tests for a medication I take and it took an hour and a half for the employee to register me so I could do this. I don’t blame the employee because she was the only one there and really nice, but Quest needs to hire more people. 10+ people in a waiting room surely warrants more than one employee working here."
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