Labcorp 1078 South State Street, Dover, DE 19901

"Absolute nightmare of a place. Wife went to have her blood drawn. No organization. She got put into room 3. Did a urine sample first came back into the room for blood draw and someone else was in there getting there blood taken. They then call her in to take her blood. With the other persons blood still in the room and did not clean between people."

"Came in for a pre employment drug screening. I was told the only way to check it was via kiosks in the lobby. The kiosk I used was damaged. It swayed like it was going to fall over if I pushed the screen too hard and the "tray" to hold the ID was missing. Also there were no apparent accessibility options on the kiosk and I was required to enter in personal information such as my birthrate and address in full view of the rest of the lobby. I don't feel that Labcorp cares about the confidentiality of my personal information"

"I had a physical on Monday and was given a FIT Test Kit to drop off at the lab. I work from home and had a window to drop it off. I checked to see what times they were open and they close at 1:30pm M-F. I arrived with about 6 minutes to spare. The lab tech behind the desk was on her cell phone and when she finally acknowledged me, she asked if she could help me. I told her why I was there and she was perplexed with my answer, so I said it again and then she told me to sign in. There was no one else in the waiting room and now there were 5 techs behind the glass window. They called my name and I handed the specimen in the kit and the tech was once again, perplexed. An older, worn tech stepped up and proceeded to bash the office next to them and said they dropped off several kits yesterday and said, "they always do this". I replied that I was given the kit on Monday at my appointment. She responds with a snarky tone, "well, we'll just give them the benefit of the doubt." They refused to accept my specimen, handed me a new kit and the older tech says, "No need to mail it!". I responded with, "Right, because I have to drop it off, correct?" She laughs, "yes". I replied, "It isn't very convenient when you close at 1:30pm every day!" Horrible customer service. It was obvious they all wanted to leave. A 7 hour work day and they can't wait to head out the door, rather than offer to fill out the necessary labels to use my sample. Bad mouthing the clinic with 27 providers right next to your office is not a good idea, either. Now, I have to do it all over again, find a window in the MIDDLE of my work morning to drop off a sample with this very specific tube of the exact same preservative as the one before. I will most certainly let people know there are multiple sites for LabCorp in this area and not just this one."

"My experience at this facility was not pleasing to say the least. I sat there for 30-40 minutes. I approached the counter only to have a Caucasian female totally ignore me. She proceeded to address another client who was yelling from her seat rather than speak to me at her counter. She explained to the woman in a loud voice the very reason I had approached her window. She explained that some people have appointments and that is why they are able to be seen prior to others. I understand; however, that information should be posted or spoken when you see individuals sitting for greater than 30 minutes. It is never, ever appropriate to disregard someone at your counter! Needless to say I will not visit this establishment again. It was also without heat!"

"I had a great experience here. It was easy to find. Parking lot was empty, parked next to the door. Went in and used the kiosk to check in. Took about a minute. Sat down and they called me back 3 mins later. She asked for my insurance card, scanned it, then directed me to room 1. The doctor came in about 30 seconds later, found a vein on the first try, and 7 viles later I'm done. It was fast, clean, very polite, and not one problem."