Target

"I went to the target today in Royersford to pick up one of my orders and was extremely dissatisfied by the customer service and drive up team. There was some confusion about my online order between drive up and customers service and them not having it and the young man at the drive up was extremely disrespectful about it. He told me that the conversation I had with the customer service woman “did not happen” and my husband and I were truly taken a back by the disrespect and the fact that we just went in the store prior to going to drive up and had a conversation with the customer service woman and drive up having my order. I’m not one to make it a big deal over things like this and recognize that sometimes people may be having a bad day however, it is unacceptable to speak to people in that way. You will lose customers if this young man continues to speak to people this way."

"I really love the convenience of placing an order online and picking it up at customer service. They always have everything I need and it saves me from going into the store which gives me anxiety, must be be all the years I worked in retail lol"

"Never have I ever written a review like this before. The woman who I believe is named Erin (middle aged, reddish hair) is the rudest, most incompetent human being I have ever witnessed working in customer service. I have been going to this location for years and the staff is lovely except for the bad apple. Fairly sure my husband and myself were racially profiled by her and when asked simple questions, she scoffed and was visibly and audibly annoyed when asked. Not ok."

"Went shopping Saturday for my daughters back to school necessities. When arriving home we realized we had left an entire bag of stuff we got either in the cart or at the register . I called to speak with someone and was connected to Dee in customer service . She was so patient and willing to help ! She went through and checked the register lanes and carts to let me know it was not found however to come in and speak to guest services to have the items replaced. When returning on Sunday i was delighted to see that Dee was the one there helping with returns and exchanges . She took me and explained everything and assisted in fixing what had happened. She went above and beyond and really made our stress go away completely! She made the process smooth and quick! She is such an asset to Target and had the best customer experience I’ve experienced in the many times i visit !! Thank you Dee for all you did and you really are the best!!!!!!"