Dunkin'

"Very unprofessional establishment especially in the morning. I order a vanilla cream donut every time I come here (I describe it as well) and they always give me a chocolate donut with cream in the inside THEN gets mad and argue me down or say some sort of smart remarks when I asked for the correct donut. Today, the Karen with the red hair decided that instead of just giving me the donuts I ordered and holding her comments to herself (or informing me how to order the correct donut) she starting yapping about how customers are always ordering the wrong things. Then she decided that the best thing to do was to cut me off and say “have a great day” and slam the window in my face as I was explaining the donut I ordered. When her coworker (nice blk guy) told her to stop being rude she told him that someone name sandy told her to do that. Very bad customer service."

"OMG. So I have been going to dunking donuts for these last several mornings and my whole experience was unbelievable. First there were receipts everywhere. Where the cashier either not throwing them in the trash or not giving them to customers. I also didn't get a receipt. Although I google pay, but still, no receipt. Then the lady that's making the sandwiches, just confused and making extras and putting them on the table so anybody can grab someone else food. I over heard a cashier say iam not chasing him to give him his food because he left with a attitude, but she didn't care that he had the wrong bag. It's helI in The morning time. Somebody please go and save them please."

"I lI absolutely adore Dunkin' Donuts.s right aWe frequently visit the restaurant twice a day during midday to place a large order for my entire workplace. Without fail, they always deliver our order promptly and accurately."

"I ordered a chai latte with sweet foam on top, and it did not come with sweet foam. On top of that it tasted slimy and disgusting and when I poured it out, It was chunky meaning whatever they put in it was spoiled. This is absolutely disgusting and appalling that they are giving costumers spoiled ingredients. I could have gotten sick from this !"

"Another terrible service here. I'm not sure what it is with the impatience with the people at Dunkin' Donuts these days. I can understand it's hard to serve someone that doesnt know exactly what they want. But it should be a opportunity to explain available options for the customer, an opportunity to make them a reoccurring customer. Instead they blow you off like you're bothering them. How dare me ask questions or not know which doughnut I want for the kids. Just a horrible experience. Then the girl in the photo here started talking to the guy behind me Instead of completing my order. She even scoffed when I asked her to change one of the doughnuts she added without me asking for it. I give them 2 stars and not 1 because I didnt just walk away. She provided a service (although a horrifying one) and the kids wanted the doughnuts. I suggest training staff on basic customer service should help. But I guess they dont care. We'll see in a month when I revisit. I will be heading somewhere else for the coffee."