New Wave Spas

"I bought a used spa almost two years ago from a friend. Knew nothing about spas and went to New Wave. He has spent more time talking me out of thing than selling me things. Before selling me anything he walked me through the steps to make sure the spa worked. Has been a great source of info and he does tell me I need something - I buy it!! Talked me out of several things he had for sale, and then explained why I did not need it - VERY trustworthy!"

"John and his folks are just the best. My spa was in pretty bad shape when I first bought my house. New Wave came out, gave it a good once over, cleaned everything, and gave me a hands on course in how to maintain it. That was a couple of years back. Recently, I had a pump fail. Once again, they were out right away and had me back in business in no time. Great company and great people. I’m glad they’re here."

"Loved the new hot tub. We purchased our hot tub during covid. John was honest with us, saying it could take a year to get a new hot tub. It ended up taking 7 months. John made some good recommendations and was at our installation, This is our third hot tub and by far the best hot tub we every owned, We are in it every night and couldn't be happier."

"I don't know who the customers are that haven't had a good experience here. I have always found John to be friendly and helpful. I stopped in yesterday with a problem on my spa. John sent somebody to check it out in the afternoon. He was unable to make the repair due to access problems but he did provide a diagnosis so I know how to proceed. As a bonus, the technician helped my daughter remove a stuck oil filter from her car. When I called this morning to make payment arrangements, John said to forget it, there's no charge. Can't get much better than that. Will definitely keep going back to get my filters and chemicals, and if necessary, repairs."

"We have been very pleased with our hot tub and the level of service we have received from this company! The owner helped educate us about hot tubs in general, and helped us choose the best one for our wants and needs. Follow up service is also excellent - nothing has been wrong, we've just had some questions and needed some supplies. I would highly recommend them!"