Union Street Bistro & Bakery
35 Union Street, Easthampton, Massachusetts, United States
About the Union Street Bistro & Bakery
Union Street Bistro & Bakery is a charming establishment nestled in the heart of Easthampton, Massachusetts. Located at 35 Union Street, this cozy bistro offers a delightful combination of freshly baked goods, delectable meals, and a quaint store for all your culinary needs. Whether you're looking for a scrumptious pastry to start your day, a satisfying lunch, or artisanal ingredients to elevate your home cooking, Union Street Bistro & Bakery has something for everyone. Come experience the warm atmosphere and delicious fare at this beloved local gem.
Photos of Union Street Bistro & Bakery
35 Union St, Easthampton, MA 01027, United States
Opening hours of Union Street Bistro & Bakery
Monday:
10:00 - 15:00
Tuesday:
10:00 - 15:00
Wednesday:
10:00 - 15:00
Thursday:
10:00 - 15:00
Friday:
10:00 - 15:00
Saturday:
10:00 - 15:00
Sunday:
Day off
Reviews of Union Street Bistro & Bakery
"The food is always delicious. Never a complaint there. The food has gotten much more expensive in the past year- a salad up 4.50 cents. And then if you use a card there is a fee which who doesn’t these days. The wait times for food to go are always long. Overall, I love the food so I will keep coming back. However, due to the cost and inconvenience of time, I won’t be back as often. Meals are usually in the 15-20 range and if you get a delicious cupcake or cake on display, you’re paying almost $50 for lunch’s"
"Great lunch spot. The mac n cheese was next level delicious, not to mention a very generous portion. Staff was lovely. Looking forward to my next visit."
"Gluten free options! Their burgers with gf bun are awesome and I’ve been in a few times now when that craving hits. Each time has been great quality and service. I’ll definitely be back!"
"Pros: Good food, great desserts, nice patio, and talented local owner. Cons: Long waits, poor communication, poor waitstaff customer service, customers are charged 3% merchant services fee on top of bill when paying with a debit or credit card. Specific complaint leading to this post: Called in a takeout order of a bowl of soup and drink. Upon arriving, ordered the 2-slice Chicago pizza special and waffle fries for my daughter. This was a takeout order, not a sit-down meal. It took over **30 min** for the order to be ready. The reasons for the late service were: 1. Chicago pizza takes a while to heat up (@15 min check in). 2. We’re slammed. (@ 30 min check-in). A 30 min wait may be appropriate for a sit-down meal, but not for a takeout order placed at the counter. Numerous other takeout and door dash orders came and went while we waited. Appropriate customer service responses would have been: 1. Apologize for late service, check in with me as customer to acknowledge the problem. 2. Warn customer ahead of time if you are “slammed” or understaffed. 3. Refund portion of meal to make it right. Finally, I’m attaching a photo of the 2 slices of pizza, which IMO should not take 30 min to reheat. I will not return here, which is a shame, because the local owner has worked hard to build her business and I’ve been a longtime customer. However, repeated long delays (not first time), poor communication from wait staff, and not taking responsibility for their poor customer service has made coming here a bad experience I do not want to repeat."
"The food is beautiful and delicious. Came out fast. I was being helped by someone who was obviously new and training and was being treated nicely by the other staff. This says a lot to me about this company. Everyone starts somewhere. 10/10 experience. I’ll be coming back!"
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