Kennedy Fitness: A Jefferson Health Affiliate

"I’m a prior Future Fitness member from the old Blackwood location before it partnered with Kennedy Fitness . I went every day for 6 years & came back at night for classes & also built relationships w/ women & the instructors . Solid relationships w/ dedicated women . Haven’t found nothing like it . Made the decision this week w/ my husband bc it gave me the foundation w/ health & fitness to join Mullica Hill & drive a 15 min distance. It’s about dedication. My husband knows I’ve had nothing else like it . I paid $43 a month but utilized EVERYTHING. Well worth it . Super excited to come in next wk & get it started & also happy to see some staff like Candace & others around .."

"I paid $974.99 at the Sewell location, in September of 2022. This provided a year’s worth of monthly membership, with a $30.92 monthly rate thereafter. At the end of May 2023, the Sewell location closed. When inquiring about a pro-rata refund multiple times, I was not able to get management to respond until I filed a complaint with the BBB and a credit card dispute. Their only offer was a membership transfer (to a location 25 minutes from my home). Although there was talk of opening a new Sewell location, nothing ever came through. You can get all of the same services, and then some, for the same $30 rate at Esporta/LAFitness — without the hefty initiation fee. Plus, you get access to all of their facilities around the country. Beware of this establishment. Management does not do right by its members. Take a look at the attached images — the facility and machines aren’t even kept clean. 01/05/2024 EDIT for Response: For the record, I never indicated that I was satisfied with KF’s response that I was not entitled to a refund. I utilized the additional pre-paid months at this facility because the account manager told me that no refund would be issued if I did not “transfer”. I was told, by the account manager, that the State of NJ said the organization was not generally obligated to issue refunds in these types of scenarios. Essentially, the organization believes it has the green light to not deliver services, at the agreed-upon location, to paying customers and is acting accordingly. Additionally, this is evidenced by another customer review on this page, made by Ms. Brown. I will not be calling for anything further discussion because the last encounter was nothing short of verbal abuse. I was told that I’d be immoral and a liar by saying that I didn’t receive the contractually-obligated services from KF-Sewell (which I didn’t, because it was closed). Potential customers, please know that this is all lip service. You will not be treated well if you have a dispute. Please be very careful when committing a single dollar to this organization. You can get a lot more at other facilities for a better price"

"I like many feel we were slighted by Kennedy Fit in Sewell. My mate joined & paid an exuberant rate to join cause it was near our home. We paid monthly as well. They closed without notifying members. When called was told to go to Mullica Hill. Yikes. It was far from us, no therapy pool, the pool was small, the hot tub was broken & small, the place was old, dark & dingy. We weren't given any partial payments. We were treated unfairly & feel all those slighted should get together & form a class action suit against this place. We accepted the loss but grudgingly. If they ever open another in my area they should give all who lost money free memberships for a year to make us whole & waive that exuberant initial payment required to join."

"Its alright The membership cost monthly is a bit high considering what they offer which is a pool/suana a few tread mills some cardio and a few weight sets. Certainly not worth the steep initial price and the monthly fee as well. No steam room. Some of the equipment has been broken for several weeks. Its an okay gym if you live near by and want a pool but other than that id say it is mediocre at best. If it wasnt the only gym within 15 miles id go somewhere else."

"Closest gym to our house. It’s a decent gym. The problem is there isn’t any cleaning or weight resetting happening. I come in at 5:00 a.m and weights are all over the place (laying on the floor, still on the bars, mixed on the same rack). There is the same trash on the floor that I’ve seen there for days. It takes longer to find and get the weights you need then it does to complete sets. This is the first gym in the 35 years that doesn’t do any cleaning and rerack weights at night. (June 16, 2021) UPDATE: (August 24, 2021) Original post 2-months ago. You would think someone would have read it and tried to fix the problems. Same dirt and trash are still there and still weights all over the place in piles on the floor at 5:00 a.m. Fingernail in the picture has been there for about 4-months maybe longer, not to mention the dead mouse in the trap being there for about a month. Need to get the staff to re-rack weights at and clean at night. For as much as the membership is and that they are connected to a health system the place would be cleaner. If we can find a closer gym we are cancelling our membership."