Blue Haven Pools & Spas 1941 Kirkwood Highway, Newark, DE 19711

"After 2 years of attempting get them to fix a plaster job, I will be pursuing legal avenues to get my money back. DO NOT USE this company. They were very difficult to work with during the enter process, then the plaster had issues and they have not fixed it. I paid in full Blue Haven for the job and my client will not pay me due to the problems with this company. Would rate as zero if I could!"

"I can not tell Bad the pool turned out! The work is poor the time is long the price is more than they say! You pay Blue Haven then you are on your own, they tell you hired the people you deal with them! The fence men came in Blue Haven shirts took a look wrote everything down on Bule Haven paper they were given a check $4000.00 two years a go . Went to court 3 times I now .83 cents once a month. Less then a dollar we are 75 plus years old we lost a lot Run from Blue Haven they have nothing to do with the store in De lies lies. The pool is a mess no money to fix it!!!!The Shorts in Bear remember us? We remember You !!!!!"

"Bait & switch! In order to secure our 10% deposit and contract, we were told we'd have a pool in July '21. All throughout Jan., Feb., March, we were told to "just clear your permits" and that was the magic ticket to getting on the construction schedule, again, for our July pool. No one mentioned anything about the schedule being behind. Our permits were complete mid-April and suddenly the company went silent on us. We couldn't get ahold of anyone with any knowledge of the schedule for almost a month. Finally, we hear that they'll be coming out in June to start to build mid-June and our pool will take the entire summer '21 to build. Complete lack of communication & lack of transparency about the process with us as customers. They should have never told us July to begin with (they offered that timeframe to us) and they should have told us along the way the expected delays in the schedule so that we weren't sitting here with cleared permits and no communication for almost a month!"

"I attempted to contact the company in DE. Called sales rep multiple times without a response and then he got nasty with us when he finally returned our call back only after we wrote corporate about no answer from sales rep. Would not recommend them at all."

"I am very pleased with the replastering job on my pool. My pool is a Sylvan Pool at 29 years old. The new plaster makes it look like new and most importantly smooth again. Dealing with Blue Haven was fairly easy and the team that came out to do the work were very nice. Clean up after the job was also well done. I would most definitely recommend this company to a friend."