Quality Pool Care Middletown, DE 19709

"It's important for businesses to be mindful of their limitations and not take on more than they can handle. Unfortunately, this pool business failed to do so and it ended up hurting their own business. Given the current state of supply and demand, if a part was ordered for the business, it's their responsibility to keep the customer informed of its status. They should also provide an accurate schedule to the customer and make every effort to accommodate any inconveniences that their business may have caused. Overall, it's important for businesses to prioritize customer service and communication in order to maintain a strong reputation and loyal customer base."

"They closed my .pool last year. They did not fully drain water out the pump . Causing leaking when they open pool back up this week. Ithey only took the cover no vacuuming . No setting made for the pumb.terrible terrible service . They showed up at 4 the appointment was at 12 . They never call and say the are running late .i will never use them again ."

"Good prices, great communication, and friendly team!"

"Several years ago, had our liner replaced. Not happy with the install at all. Had several issues, a mismeasured liner, a misfitting liner and poorly installed liner. Many wrinkles and folds, corners popping out, and pattern uneven. Poor customer service. Now just a few years later, I need another liner. Very dissappointed with the overall experience."

"I have used Quality Pool Care for the last 6 years on my gunnite pool and now on my liner pool and the service has been excellent. I also purchased and had them install a new cover last fall. The price was very fair and the quality of the cover is very good."