Fortunoff Backyard Store,

4723 Concord Pike, Wilmington, DE 19803, United States

"Michael was great! He really helped us make the right selection and was very knowledgeable about all the pieces in the store. He also really did his best to work with us and ensure we had a deal that fot the job done with a positive outcome on both sides so that we could get the furniture and Fortunoff could make their profit! Go see Michael at the Concord store next to the Concord Mall."

"Fortunoff Backyard has fabulous customer service - they delivered promptly and were so professional throughout the entire transaction. I would definitely try them first when purchasing anything!"

"I worked with Michael out of the Wilmington, DE store and he was very professional and a pleasure to work with. He even went the extra mile to drive the fire pit to a closer store to where I lived so I could get the fire pit home in time for a party and didn’t even charge me extra. That’s what I call A+ customer service. If you wanted to be treated right with top notch service, I would highly recommend working with Michael."

"Great selection of patio furniture and our salesmen was super helpful making sure our selection would fit appropriately and making sure we were comfortable relaxing in our new patio set. Thank you!"

"My initial impression was positive. We had a good experience buying. Fast forward to our 2nd summer and all the cushions are ripping. We bought the warranty and are getting nowhere with replacing the cushions. We've reached out several times to the store. A manager promised to get back to us. That was weeks ago...crickets! I will never shop here again. We spent a lot of money on this set. Our set from BJ's has lasted over 7 years and is still going. I would expect Fortunoff to stand behind what they are selling! 5 out of 5 cushions have rips! Very disappointed."