Giannini Jewelers 19 East Lancaster Avenue, Ardmore, PA 19003

"Had a great experience buying an anniversary band at Giannini! I had no idea about what I wanted, but they helped to narrow down some options and ordered a bunch of example rings and stones for me to see. They were very patient as I decided, and I'm so happy with the final ring! We'll be back in the future :)"

"I bought my brother a ring to replicate a ring my grandmother gave to my father decades ago. I saved money over a long period of time to buy this ring with the thought that it could be passed down to future generations. My brother needed to adjust the ring to the right size and chose to trust Giannini with his gift. Unfortunately, Giannini resized the ring with no regard to the sentimental engraving on the inside of the band, cutting off the full letter, “J.” Mistakes happen and relying on Giannini as professionals in the field, my brother took the ring back to simply replace the engraved “J.” Much to my dismay and my brother’s disappointment, Giannini massacred the engraved “J,” callously butchering the engraving. Not only was it not even close to the original engraving, but it also appeared to have been inscribed by a sharp rock- not at all the quality one would expect from a purportedly reputable jeweler. However, always giving the benefit of the doubt, I called Giannini to inquire what may have happened and how we might be able to repair the now damaged ring- again, one I saved money to buy. John answered the phone and immediately seemed to know exactly what I was talking about- perhaps an indication he was well aware of the lousy work performed. Despite my own feelings, I deferentially inquired how something like this could have happened and, more importantly, how we could resolve the issue. Shockingly, John seemed apathetic and devoid of concern. He stated that, “engravings come in all shapes and sizes” and it was not reasonable to expect that “we would be able to match the original engraving.” After describing that, regardless of those comments, the engraving was still “was truly unacceptable and looked like it was chiseled in with a rock,” John told me that he “stands behind his work and every engraver is different.” It became clear that John didn’t care that he ruined my brother’s gift and, of particular note, never apologized for not meeting the bare minimum quality he professed to stand behind. The photo should speak for itself and I hope this review serves as a warning for other potential customers. P.S.- I never stated that I wanted any money back or threatened any action against Giannini. Perhaps thinking even an apology would be possible was a mistake."

"I bought an engagement ring at Giannini and was impressed with their friendly, low-pressure approach. John walked me through the process of getting a custom setting and showed me a variety of diamonds within my budget. My ring design was tricky for other jewelers but Giannini delivered. Most importantly, my fiancé loves the ring!"

"My family has been going to Giannini Jewelers for years and has always had a great experience! They make and sell high quality jewelry, and everyone who works there is so kind and helpful. I recently had a necklace made for my wedding. The process could not have been easier, and my necklace turned out beautifully."

"John was incredible throughout the whole process of shopping for an engagement ring. He gave me a quick crash course on all the essentials and made sure that we found the perfect diamond and mounting. He worked with me and my budget, was able to get the ring completed in a short turnaround, and the result was amazing. My fiancé absolutely loves the ring and we both would recommend Giannini to anyone looking for wedding or engagement rings and any other jewelry need!"