Pandora Jewelry 36725 Bayside Outlet Drive, Rehoboth Beach, DE 19971

"We had a wonderful experience today! The store was busy with people Christmas shopping. Our experience started with Cora! She was amazing, she helped me with an an exchange (we bought a charm two times in a row, I guess one could we really liked that charm!) Then, she assisted my son with a bracelet and showed us several charms. The whole time she was full of vibrance and smiles! Because we are normal Pandora shoppers, I told her she could help other shoppers that were ready. She asked if I was sure and I absolutely was. I knew we weren't going to go anywhere and the other shoppers were ready to purchase, I thought it was really kind of her to make sure I was sure. Super nice gal! Then, Damion was finished with the customers he was working with and stepped right in where we left off with Cora. He was very helpful and full of vibrance! He showed us a couple rings, some charms, and answered our questions about engraving. Once we decided on our purchase, he assisted us with finalizing of it, boxed and bagged our purchases and thanked us for our business. Cora also thanked us on our way out. Considering how busy it was and I am certain it had been all day, the customer service and teamwork we experienced at this store was far above perfect! Thank you Cora and Damion for taking care of us and all your customers with such incredible passion, politeness, and perfection! I walked in planning on exchanging one charm and walked out with far more because of the customer service you both gave today!"

"I love Pandoras jewelry. My daughter got me a few items from there. The store is very clean and organized. It's a great place to get a mother's day gift or a birthday gift or a Christmas gift."

"It was quiet, clean, empty, and great customer service with good sale items"

"I'm sorry to say, the young lady that came over to assist us clearly gave off the vibe that she did not want to help us in any way . Her answers were very short . No suggestions . She hesitated on showing us an item, especially if it was understock . I got a greeting from the only gentleman in the store and I got a warm exit from him as well . I hope she was just having a bad day and not hurting the company ."

"Definitely not what I expected. We walked into this small store with your typical Pandora jewelry. We were greeted by unfriendly workers who barely acknowledged us. We were looking around and one staff member came up to us and asked if we wanted to look at anything. I told her I wanted to look at rings in a size 4 1/2 and she pulled out the tray and basically threw it on the counter. When I decided on the ring I wanted she pushed a credit card reader at us and didn’t say anything. After we had purchased the ring she told us we could leave. I asked her if she could put it in a box and she walked away with the ring and pushed a bag in my hands a few seconds later. Probably the worst service I’ve ever gotten in a store. I am not sure if the girl was having a bad day or if this is common behavior. I definitely will not ever be returning."