Charles Moon Plumbing 33214 Main Street, Dagsboro, DE 19939

"I highly recommend Nathan and his team for any plumbing needs. I had other company's out to try to figure out my plumbing issue and they could not figure it out. I was so frustrated. I asked a friend who they would recommend and they told me about Charles Moon. Nathan and Ray found the problem right away contacted Moen since it was a defective part from the manufacture. He was very informative with me regarding the status of the part when he would be receiving the part and getting on the schedule to replace the part. Top notch service all the way around! Call Nathan for any of your plumbing needs!"

"Main underground water pipe leaking on lawn and onto the sidewalk. Two plumbers identified the problem and located the leak. The water company, power company and other county officials came out to identify where underground utilities were located and must be preserved. A few days later, a team of 3 plumbers arrived. One cautiously used heavy equipment to carefully dig a hole in our lawn, a second plumber climbed inside the hole and sheveled dirt away from the the main water pipe and placed a patch over the pipe. The process took approximately 4 hours. The plumbers were highly skilled and very professional. They filled in the hole, covered it with hay and my lawn is intact, and the water is no longer leaking. They did a great job and I am grateful. I highly recommend Charles Moon Plumbing."

"Service man replaced frostfree water access pipe on side of house. Work was completed quickly and efficiently, and he was patient with my ton of questions. Thank you. I definitely recommend Chas Moon Plumbing, I have called them in years past and always been pleased with their work."

"Certainly know how to rip off customers! Repair done by Damien & was told paying $97 for a Service Contract would avoid future $79 dispatch service fees. Repair done on Friday at a cost of $658.50. Discovered just after the plumber left that a faucet which had a great water flow before the repair had gone to just a trickle. Upon calling the office late Friday afternoon was on hold for greater than 30 minutes for the answering service. Talked with the office staff Monday morning, explaining the issue. Was told the plumber would be here again on Tuesday morning & there would be no charge. No one showed or called Tuesday morning. At 1:45 pm Tuesday the office called to say the plumber was coming & 30 minutes away. Also said there would be a $79 dispatch fee in addition to the cost to fix the faucet. After discussing the Service Contract was told the Contract only gave a 15% discount on services but still charged the dispatch fee. So much for guaranteeing your craftsmanship which cost me $658!!! FIND A DIFFERENT PLUMBER!!! Wish I could give ZERO STARS!"

"Nathan and Cody did a fabulous custom installation of my whole house water filter system. Nathan designed the installation to reduce the floor space of the installation, added bypass valves and a hose fitting to simplify filter changes, and added a meter with remote so I can track gallons filtered to know when to replace the 600,000 gallon filter. They did this all in 3 hours and the installation is very neat. Carol, the business manager, did a great job coordinating the estimate, work and keeping me abreast of part shipping delay. Their price was fair and they included an on-line coupon to save me $50. Great experience. BTW, after moving to Millville, I noticed how bad the water tastes and have serious concerns about agricultural runoff and other contaminants. In less than 24 hours and 176 gallons, the sediment filter is already brown and the water tastes great."