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Hertrich Collision Center of Seaford
26905 Sussex Highway, Seaford, Delaware, United States
About the Hertrich Collision Center of Seaford
Hertrich Collision Center of Seaford is a top-notch car repair facility located at 26905 Sussex Highway in Seaford, Delaware. With a team of highly skilled technicians and state-of-the-art equipment, we are dedicated to providing exceptional collision repair services to our customers. Whether your car has been in a minor fender bender or a major accident, you can trust us to restore it to its pre-accident condition. Our goal is to make the repair process as smooth and stress-free as possible for our customers. Visit us today and experience the quality service that sets us apart from the rest.
Photos of Hertrich Collision Center of Seaford
26905 Sussex Hwy, Seaford, DE 19973, United States
Opening hours of Hertrich Collision Center of Seaford
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Hertrich Collision Center of Seaford
"I dropped my car off to have some repairs done. Randy was the person who helped me and he did a great job at explaining everything to me. They got my car in and out, fast. I use my car to get back and forth to work, in construction, so my car gets real dirty on the inside and I understand they won't completely detail the interior, but they cleaned the interior really good. I just wanted to say thank you."
"Great place to get your vehicle fixed after an accident. Staff are very friendly and helpful and they have great service and try to get your vehicle back to you as quick as possible. Have had to take 2 vehicles here and they are very good at what they do. Will definitely use them again if I need too"
"On 11/21/23, we had damage occur to our truck. On 11/22/23 we started the process with our insurance company. 11/28/23 we were able to get in for an estimate and set up an appointment to drop our truck off for repairs on 12/13/23. We were given a date of completion for 12/22/23. On 12/20/23 we recieved a call that there was more damage than expected and it wouldn't be ready until 12/29/23. On that date, we called in the morning as we hadn't heard anything and were told they were still working on it and would call between 12 and 1pm. We called back just after 1pm after not hearing anything and were told the front desk person was on lunch. They finally called back and said our truck would not be ready until 1/2/23. We still had to call again on 1/2/23 and were told we would hear back around 330. At which point they told us our vehicle would be ready at 4:45pm. We arrived on time, were told the vehicle still wasn't ready and after signing and paying our deposit stood around until after 5pm. We were also told that they would go over everything with us. Instead it was a "here's your key and vehicle. Paint and repairs are covered for the lifetime" and no final explanation of anything completed other than the book of papers handed us at checkout. As customers, it is not our responsibility to reach out and find out when the work will be completed nor should it take a whole week after our appointment to drop off for them to finally get to the vehicle and realize...oh, there's more damage than expected. We should've recieved a call the day of drop off as there was ample time to order in the needed parts based on the initial assessment and get right to work. If you can't get to a vehicle on the day it's brought in then schedule it to start work on a day that you can. The work looks fine but the customer service and communication is definitely lacking ."
"Had a deer decide to ram our car one night. Hit perfectly on the driver side rear door handle lol. Randy had his guys replace the door and paint to match and gotta say, they did a good job. 2014 so the paint has been faded, but I can’t tell where they started and stopped. Definitely recommend!"
"Had a small deer collision on the front end of a 2015 Mustang Ecoboost. Randy (estimator) was super helpful and Kylah at the front desk was also very helpful on providing updates. Work is spotless and would highly recommend to anyone in need of cosmetic repairs!"
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