Dale's Appliance Service
2210 Harding Highway, Newfield, New Jersey, United States
About the Dale's Appliance Service
Dale's Appliance Service is a trusted repair service located at 2210 Harding Highway in Newfield, New Jersey. With a commitment to excellence and customer satisfaction, Dale's Appliance Service offers top-notch appliance repair for all makes and models. Whether you need help with your refrigerator, dishwasher, oven, or any other household appliance, the skilled technicians at Dale's Appliance Service are here to help. Trustworthy, reliable, and experienced, Dale's Appliance Service is your go-to destination for all your appliance repair needs in Newfield and the surrounding areas.
Photos of Dale's Appliance Service
2210 Harding Hwy, Newfield, NJ 08344, United States
Opening hours of Dale's Appliance Service
Monday:
08:30 - 17:30
Tuesday:
08:30 - 17:30
Wednesday:
08:30 - 17:30
Thursday:
08:30 - 17:30
Friday:
08:30 - 17:30
Saturday:
Day off
Sunday:
Day off
Reviews of Dale's Appliance Service
"Great service and excellent repairmen I highly recommend Dale's, it's better to fix than buy new junky overpriced stuff! They always do a great job."
"Talk about exceptional customer service....Mike came out to work on my dishwasher and I could not be happier with the service! Not only is he a super nice guy with a great sense of humor, but he stayed until 6pm on a Friday night to make sure EVERYTHING was checked out and running efficiently before he left. Very impressed; keep up the great work!"
"After Dale was referred by my trusted neighbors, I called about my Jenn-Air Electric oven. I had hoped it was just an element or a sensor and instead of being told I'd have to wait for a week or two, he walked me through a preliminary diagnosis on the phone, then with my Model #, he ordered the element and assured me it would arrive the next day (which it did). The next day he asked if I'd be home and up he came with the element and installed it in probably 30 minutes! Very congenial besides professional with good value to boot! I highly recommend Dale's services;- he drove from Stanwood to almost Concrete!"
"I reached out to this business thinking it would cost me less to repair my oven vs buying a new one but I was disappointed. Last year sometime in November, my oven stopped warming up. My broiler and stovetop worked fine but my oven was not warming up at all. I decided to call this business and I wish I would've just brought a new stove. They came out, did a diagnostic, scrubbed some coils and charged me labor and a tech fee but my oven was working again. A couple of months later, I had the same problem again. So I called and again I paid for labor and a tech fee and was told that my issue is the ignitor and that it was misaligned. So I basically paid for a technician to come out, align the igniter but not replace it, and was told that if it happened again it needed to be replaced which to me didn't make any sense why this wasn't already done. So here again, months later and I'm back to the same problem but this time almost $600 in the hole. So I called back. I was told a technician needed to come back out and run a full diagnostic on the oven to see if something else is wrong with my oven because they guarantee their work but only up to 3 months. If you guarantee your work my oven would've been fixed by the first visit. I told them a new diagnostic isn't needed if the initial problem wasn't fixed and there isn't a new problem with it now. For some reason, I couldn't wrap my head around when they kept telling me a "full diagnostic" when initially I thought that's what I paid for. I was told I needed to pay a tech fee along with labor and possibly parts. I refused to pay the tech fee since I already had paid that twice and the original problem was still not fixed. As I write this, my oven is still not fixed. I was only given the option to make another appointment, pay for labor and parts, BUT get this, only half of the tech fee which to me was just downright wrong. In all, I would've paid an additional $180 for a total of almost $800 to fix my 6 yr old stove. I am now in the market for a new one WITH a full warranty!"
"I called Dale's because my family had used them in the past and they always treated them well. Unfortunately my appliance was not worth saving, and just them being up front about that is excellent customer service. The technician helped point me in the right direction with recommended brands that will fair better than what I had, and what brands to avoid. He could have temporarily fixed it but he knew they would have to come back sooner than later to fix the next thing to come up. That says a lot about him and Dale's, that is truly great customer service and a guarantee that I will call them first should the need arise. A good honest company."
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