Best Buy
2700 Fashion Center Boulevard, Newark, Delaware, United States
About the Best Buy
Best Buy is a leading electronics and home goods store located at 2700 Fashion Center Boulevard in Newark, Delaware, United States. Our Home Experts are available to assist you with creating the perfect home theater, updating your Wi-Fi network, or designing your dream kitchen. Whether you prefer to shop in-store or online, we are here to help.
At Best Buy, you can find a variety of discounted open-box items that are covered by our Return and Exchange Promise. Our seasonal job opportunities offer a great team environment and an employee discount on the latest tech products. Visit our in-store showrooms to get expert advice and browse premium products from top brands like Microsoft, Samsung, LG, and Apple.
Our Autotechs can help with installing car electronics, while our certified Apple Agents offer servicing and repairs for Apple devices. Participating stores also offer Trade-In options for eligible items, including mobile phones, tablets, hardware, and video game software. Discover the convenience of using Google Home and Alexa voice assistants to control smart devices around your home.
Visit Best Buy in Newark, Delaware to experience the latest technology, expert advice, and exceptional customer service.
Photos of Best Buy
2700 Fashion Center Blvd, Newark, DE 19702, United States
Opening hours of Best Buy
Monday:
10:00 - 20:00
Tuesday:
10:00 - 20:00
Wednesday:
10:00 - 20:00
Thursday:
10:00 - 20:00
Friday:
10:00 - 20:00
Saturday:
10:00 - 20:00
Sunday:
11:00 - 19:00
Reviews of Best Buy
"This Best Buy is special. There are actually some very well-versed folks in the appliance section who are both knowledgeable and interested in helping solve family objectives. After always buying in Lowes, it was a refreshing experience of people actively seeking to best serve you verse just seek for an up-sale."
"I have the Best Buy total rewards and typically only come to Geek Squad. Every single time I come in, even with an appointment, the geek squad representatives check me in amd then go help.other customers before helping me. If it was once or twice it would be an anomaly. When it's five-six times that is disparate treatment. I won't be renewing my Total Rewards!!!!! Here I am checked in, and the rep is helping someone else. I'm here at 403pm, my appointment was 3pm to pick-up my device. This is the typical if you go to the Christiana, Newark DE location."
"This store is exceptional! My wife and I were headed down to Dover Speedway for a video shoot. We spent the night in our RV in the nearby Cabela's parking lot. My assignment changed from drone footage to other types of video required. Due to this, I made a last minute decision at about 8p to purchase a new camera for the next morning's shoot. We walked in and went to the photo area. After waiting for a little bit, Karan and Hemish assisted us. I already knew the camera I wanted, but also needed to utilize a USB charger to keep the camera powered for 6 hours of shooting. This is key. With the knowledge and patience of Karan and Hemish to answer my questions, I was able to make a large purchase. I am very happy with this purchase and was able to document everything required at my job the next morning. Karan and Hemish went above and beyond. They stayed late and were able to assist me with this purchase. I did let the store manager know and I hope Corporate also sees this."
"I scheduled an order for curbside pickup at Best Buy, knowing I'd have my three small kids in tow, with the promise of "wait time: 10 minutes or less". After waiting double that time with no order in sight, I was left to chase a game of call center ping-pong, only to be redirected back to the original queue. With no other choice, I was forced to bring my kids into the store, and after informing the cashier about the delay, his reaction was a lackluster "Oh wow." I was then handed a microwave, one that he admit was heavy, but no offer to help was extended. I'm not the tallest person (at all), so I had no other choice but to balance a hefty microwave on my shoulder, pushing my baby in the stroller, while my oldest child helped push the other side and held my oldest toddler’s hand out of the store. All this happening while a group of Best Buy employees watched from the entrance without lifting a finger to assist. While I usually leave balanced reviews, this is a clear case of abysmal customer service. I’m left feeling as though having my husband pick up the order would have led to a different outcome. It saddens me to think that the way I was treated was a reflection of chauvinistic attitudes. One should not have to strategize about which family member does the shopping just to avoid such a distressing experience. I initially chose Best Buy (over Amazon) to save a day on shipping time, but in hindsight, that one day saved cost me far more in stress and inconvenience. Having worked retail myself, I understand how easy it is for this feedback to be disregarded. It comes down to a SINGLE act of courtesy, of empathy, which was completely missing from my visit. Today's experience was not just disappointing, it was pathetic. If this is the standard of service now, I'd choose Amazon time and time again."
"John at Computer=Customer Service Let me tell you this man is absolutely the best in what he does, not to question or discredit the other workers but this young man took his time to give in customer service detail. He explained all the specials in detail and at no point was he agitated, boring, bored or dismissive. His product knowledge was on point and his experience in the field really came out. I was glad that I interacted with John at computer and Will at the customer service area are very good employees. I already have Best Buy as a service pinnacle but this branch is on point. We’ll be back!!!"
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