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First Choice Auto & Truck Repair
533 Rogers Road, New Castle, Delaware, United States
About the First Choice Auto & Truck Repair
First Choice Auto & Truck Repair is a trusted car repair and maintenance shop located at 533 Rogers Road in New Castle, Delaware. Our expert technicians are dedicated to providing top-notch service for all makes and models of vehicles, from cars to trucks. With years of experience and a commitment to excellence, we are your first choice for all your automotive repair needs. Visit us today for reliable and efficient service you can count on.
Photos of First Choice Auto & Truck Repair
533 Rogers Rd, New Castle, DE 19720, United States
Opening hours of First Choice Auto & Truck Repair
Monday:
07:00 - 17:30
Tuesday:
07:00 - 17:30
Wednesday:
07:00 - 17:30
Thursday:
07:00 - 17:30
Friday:
07:00 - 17:30
Saturday:
Day off
Sunday:
Day off
Reviews of First Choice Auto & Truck Repair
"My experience with First Choice has been always been excellent. I needed a light replaced and my low pressure tire light was on. I called and they were able to take me the same day, and replaced my light and put air in all of my tires that triggered the sensor light to go off. The repair person was very polite and he also told me that he checked to make sure my oil change service was not needed for another month or so, depending upon the mileage."
"I paid almost $500 for my car to be fixed and the issue was not resolved. One of the workers was very rude and dismissive claiming they don’t know what’s wrong with my car."
"I wish I could give zero stars. This was one of the worst customer service experiences ever! The lack of professionalism and courtesy to their customers (because I do not have a fleet I am assuming) is severely lacking. I was quoted one price and told that they would get back to me regarding any other adjustments once the mechanic looks it over. I never received any phone calls about what parts/services I would need. Usually the mechanic would call and let their customer know what the cost would be and if they would like to proceed. Instead I had to do all the calling and then they would give me an attitude when I question why my cost had doubled from their last quote. They would get over emotional on the phone and told me to "just pick up the truck, as they don't need my business". Time will tell how well my truck was serviced but I was hoping to build a relationship with this place prior to them servicing my truck but I would never go back or recommend this place at all. STAY AWAY!!!!!"
"First Choice has taken care of the fleet of BrightFields, Inc., where I am Operations Manager, for several years. They are responsive, dependable, and provide quality service. First Choice fixed a huge problem we had been dealing with in our fleet, where our trailer wiring didn't consistently work with our truck wiring. At our request, they rewired all trucks and all trailers, and solved our biggest issue quickly."
"I'm a warehouse manager for the Wilmington Housing Authority. We have trusted First Choice with our fleet for over 20 years. They offer great service and very reasonable pricinging on the work they do. I would definitely recommend First Choice to anyone looking for great car service!"
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