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Benchmark Transmission & Auto Care
128 Patriot Drive, Middletown, Delaware 19709
About the Benchmark Transmission & Auto Care
Benchmark Transmission & Auto Care is a reputable car repair institution located at 128 Patriot Drive in Middletown, Delaware, United States. With years of experience in the industry, our skilled technicians provide top-notch services for all types of vehicles. From routine maintenance to complex repairs, we strive to exceed our customers' expectations with our quality workmanship and exceptional customer service. Trust Benchmark Transmission & Auto Care to keep your vehicle running smoothly and safely on the road.
Photos of Benchmark Transmission & Auto Care
128 Patriot Dr, Middletown, DE 19709, United States
Opening hours of Benchmark Transmission & Auto Care
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Benchmark Transmission & Auto Care
"This has to be one of the best places that I have had my car serviced. I highly recommend Benchmark. I had a transmission replaced here almost 130k miles ago and it is running better than the transmission that Nissan originally installed."
"Do not use this company! Long story short, my vehicle was NOT fixed and came back worse than when I took it. They didn't accept responsibility. Blame me. But want me to trust them to pay more money to "fix it". There is no way they fully inspected my vehicle without seeing what they claim is now wrong. Not to mention awful at updating and doing all of this in a timely manner. Lost a lot of money in repairs and income."
"Mitch was fantastic. Complete engine replacement...not cheap, but up front with both analysis and price estimate. Came in a bit under, and finished job in time frame as promised. Overall very trustworthy...and to me that's the most important quality in auto repair. Will revisit and re-review with an amendment after 1 year/ 20k or so miles on used Kia engine that he lowered in. Hopefully time will tell favorably after this nightmare ordeal that just cost me $5,600."
"Mitch and his team where great. My family and I were on our way to the beach when my transmission went out in my Explorer. He helped us find a way home and they did the repair in the next few days. I would highly recommend them to anyone needing transmission repairs."
"What can I say that already hasn't been conveyed by others. I noticed a "whine" sound while driving to Harrington. Thinking that it was a water pump or alternator whine, I stopped by Mr. Tire in Smyrna for an evaluation. They determined that it was coming from my differential and that they were unable to tackle this type of repair. They suggested a transmission specialist and I was lucky enough to find Benchmark in Middletown. I called Mitch and asked if they would/could evaluate this concern. They advised that although they were still open (it was @ 4 pm, they close at 5pm) they would keep it overnight in their secure location and look at it the next day. Well, they kept to their word and determined that, yes, it was the rear differential and provided a fair quote. They also asked a few more questions and stated that this quote was the best case scenario and that if the damage was greater, than the cost could rise. Mitch was extremely professional, spoke on terms that did not overwhelm the customer and kept in contact with me during the 5 days that he had my truck, He honors AAA and espouses the values that AAA members have come to expect with membership and recommendations. Mitch knows cars and trucks and his years of experience are an attribute that is reassuring to the customer. I would recommend Benchmark Transmission for all your transmission/drivetrain concerns. Oh and by the way, they are a full service maintenance facility in addition to transmissions. Thank you for an excellent and worry-free experience. John W"
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